"A no pressure dealership, the staff at Bramgate make..."
A no pressure dealership, the staff at Bramgate make looking, inquiring and getting a new car easy. You want to come back to work with the staff, you feel welcomed here!
"Last week I bought a new 2020 Jetta and I love it. I..."
- Isabel Pacheco
Last week I bought a new 2020 Jetta and I love it. I mainly was dealing with David Motta and Michael they were both so kind and patient with me. They explained everything with much detail so that I could understand. Everyone in the sales team is exactly that, a team! You can really see how hard they work as a team for their customers. I was treated with so much care, patience and respect.
Thank to everyone in the Sales team for making this experience a great one!
"At Bramgate you are not forgotten my sales rep Mick was..."
- Kevin S
At Bramgate you are not forgotten my sales rep Mick was there with my first deal and did not shy away from a more complex deal 11mths later. Very well informed and got it done I am delighted and too the moon with this Amazing Arteon which was not available when I purchased my Exceline Jetta Loaded from Mick. I'm sure he would of figured out what I needed had it been and the outcome would of had Mickolas's stamp on the deal.
Love Bramgate for offering me great vehicles in a timely fashion that are practical and fitting with great warranties maybe to timely lol. 2019 Jetta Gli out a couple weeks after purchase, Arteon couple of months but no matter this dealer is there for your needs and has you covered no matter what choices you ultimately decide on. Service is Awsome and Adam is great and knowledgeable as well as others, this dealer is the total package.
"Superb Service and Support"
We received greta support in making decisions in purchasing a replacement vehicle.We really appreciated Marco organizing a loaner car to allow us the time needed to make decisions without the added cost of a rental car. Marco was very calm and supportive and ensured everything was in place for a smooth experience. Some confusion over new plates was efficiently and quickly sorted out. Michael in finance was friendly, helpful and supportive. Customer support received was outstanding from both Michael and Marco.
"Customer Service Excellence!"
Mickolas, surpassed my customer service expectations! There is a reason this is my third purchase with Bramgate VW. From the time you enter the facility you are greeted by warm friendly faces. I never feel pressured into buying a vehicle, in fact, your feel secure in your purchase because everything is explained from the actual vehicle to the purchasing and financial process. They run a well oiled professional machine. From the time Mickolas took me to test drive the Atlas to driving my new vehicle of the lot, he was professional and supportive and helped me every step of the way. The team really cares about customers and their families! To Mickolas, Chris, Marco and Ricky - Many many thanks!
"“THANK YOU” for the amazing customer service each and..."
“THANK YOU” for the amazing customer service each and everyone went above and beyond to give us the best service and deal. David Motta congratulations and thank you for your EXCELLENT customer service
"This is the 2nd vehicle I have purchased from Bramgate in..."
This is the 2nd vehicle I have purchased from Bramgate in the last 5 years. Yesterday, I picked up my 2019 Tiguan .and must say the whole experience was great! Marco the sales manager was very professional and went above and beyond to help me find the right vehicle. Richey in sales did a great job as well. His attention to details and making sure the process from quoting to delivering the vehicle was seamless and made the whole experience amazing. Finally, I can’t thank Michael in finance enough, what a great guy! This is a guy who will fight for you no matter the financial situation and make sure you get the financing needed. Again, these folks display professional attitude, empathy and make sure you are satisfied. Again, thank you All for this great experience.
Great service and advice definitely going to buy another VW. It was my first time looking at Volkswagen and they made it a great experience and very informative.
We got our bran new Volkswagen and the service couldn’t be better. The way they help us decide the best car for us was priceless, just what we need. Chris Fernandez, David Rodriguez, Ricky Kurl, and Marco Orellana, they know what means working as a team to give the costumer an awesome service. Thanks, guys, for you help.
"Above and beyond "
Excellent service, they really went above and beyond thank you for welcoming back to the VW family with open arms and getting us in a TIGUAN that we wanted