![Marc LaFata at LaLonde Chrysler Dodge Jeep Ram](https://cdn-user.dealerrater.com/images/dealer/40705/employees/db7ed0969e9c.jpg)
Marc LaFata | Page 2
Service Advisor
LaLonde Chrysler Dodge Jeep Ram
2093 S Van Dyke Rd
Imlay City, MI 48444
70 Reviews
Write a Review70 Reviews of Marc LaFata
September 14, 2023
Got my truck in April. It had no heat in it. So between April and June they had it 2xs for a total of 3-4 weeks to fix it. Got it back in time for our trip up North for Jul It had no heat in it. So between April and June they had it 2xs for a total of 3-4 weeks to fix it. Got it back in time for our trip up North for July 4th. On the way up, transmission starts to slip. Ok awesome! On the way, slow and steady because of the trans, the diferencial starts to leak. Today's date is Sept 14th! I took my truck in JULY 11TH! THEY STILL HAVE IT!!!! All I get is excuse and, we'll we only have 1 lift that can hold your truck and it's being used. Let me say, I've made 3 900$ truck payments on a truck I haven't even had!!! When I called and asked for any type of help, I got well since you have to pay 700 put of your own pocket, we can give 25% off that. I was told I'd get back 3 weeks ago, then told I'd get it back last week, then I was told Tuesday, it should be done at the end of the day and I can get a call Wednesday. It's not Sept 14th Thursday and no word. And to top it all off, they didn't even give me a courtesy vehicle, I had to borrow from a couple different family members. WORST DEALERSHIP AND CUSTOMER SERVICE EVER AND I REGRET GETTING MY TRUCK FROM THEM. Do NOT do business with them! More
July 18, 2023
Scott listen to our wants and concerns and made our process quick and easy. Tku process quick and easy. Tku More
Other Employees Tagged: Scott Amon, Allie Gervais , Austin Hallmark
March 29, 2023
My wife was super happy to find the right Jeep at LaLonde CDJR. Pete, Ryan and Tyler made sure we had a great experience. They did everything right, allowing us to look around and move at our own pace withou CDJR. Pete, Ryan and Tyler made sure we had a great experience. They did everything right, allowing us to look around and move at our own pace without pressuring us. After she test drove the Grand Cherokee she knew it was the one. Pete worked some numbers up, Tyler presented them, Ryan did the paperwork and we drove away with smiles on everyone’s face! Thanks again Team LaLonde CDJR!!! More
![](https://cdn-user.dealerrater.com/images/lotshot/6986b6ee-e179-4d37-a16f-b6e206dec5c0-th.jpg)
Other Employees Tagged: Tyler Belfy , Austin Hallmark, PETE PERSHA, Ryan Wright
February 07, 2023
This was a nice newer dealership. Unfortunately only bad thing about the dealership is the entrance. Unfortunately only bad thing about the dealership is the entrance. More
Other Employees Tagged: Allie Gervais, Samuel Samson
January 24, 2023
The dealership went above and beyond the service. They were speedy and courteous. The provided a shuttle and repaired a recall on my car They were speedy and courteous. The provided a shuttle and repaired a recall on my car More
Other Employees Tagged: Allie Gervais, Tania LaLonde, Joe Ellis , Jeff Freeman, Austin Hallmark, Garrett LaLonde, Ryan Wright
January 22, 2023
The service department staff is very helpful. They always give 110 %! Marc always take care of us & works with the technicians to give us superior service. They always give 110 %! Marc always take care of us & works with the technicians to give us superior service. More
December 28, 2022
Great experience! I was originally emailing with Marissa, she was very helpful in giving me info on the vehicle I was interested in. I was later helped by Ashley who w I was originally emailing with Marissa, she was very helpful in giving me info on the vehicle I was interested in. I was later helped by Ashley who worked very hard along with Ally to get us into the vehicle we wanted. Great experience from the entire staff. More
Other Employees Tagged: Allie Gervais , Ashley Heinz, PETE PERSHA, Marissa Lusky
December 27, 2022
Everyone at the dealership was friendly, helpful, and knowledgeable. They did their job and did it well and didn't pressure anyone into doing anything that was not needed. knowledgeable. They did their job and did it well and didn't pressure anyone into doing anything that was not needed. More
Other Employees Tagged: Joe Ellis , Jeff Freeman
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