Manny Diaz | Page 18

My salesman Michael was excellent, polite, informative, but fed bad information. I was told that my loan interest rate would be under 6%. It ended up being 8.85% at signing without notification. Also, what but fed bad information. I was told that my loan interest rate would be under 6%. It ended up being 8.85% at signing without notification. Also, what I was promised would take 30 min took 2-1/2 hrs. Buying a car takes way too long. my first car lease took 4 hours. More

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Planet Ford 59 is a great dealership to work with. The staff is very friendly, and they are very fast with the transaction process. We love that we are not there for hours dealing with finance as wi The staff is very friendly, and they are very fast with the transaction process. We love that we are not there for hours dealing with finance as with other dealers, they knock it out quick! Thank you so much for a great experience! More

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WORST DEALERSHIP to purchase a vehicle. I have never experienced such unprofessional or lack of care/service for their customer after a sale. Did not receive permanent plates on time, and I have never experienced such unprofessional or lack of care/service for their customer after a sale. Did not receive permanent plates on time, and when contacted no phone call returned. I had to drive their and wait an unlimited time to get another temp tag. The dealership in turned registered the vehicle incorrectly and have yet to correct it 5 months later and I am still waiting on a call back. Also do not get the in store insurance thru Allstate. They cancelled my policy without a phone call etc due to so say insufficient founds when it was discovered the submitted payment thru wrong account and the saga continues. Stay Tuned More

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Good place to buy a vehicle This guy helped me get the truck I wanted, worked a deal and worked with my needs. Great device and friendly atmosphere. Ask for Chase when visiting t This guy helped me get the truck I wanted, worked a deal and worked with my needs. Great device and friendly atmosphere. Ask for Chase when visiting this dealership. More

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Outstanding Service and Value! My wife and I were in the market for a new F-150 Super Crew. I had several dealerships contact me for information about what we were looking for (In My wife and I were in the market for a new F-150 Super Crew. I had several dealerships contact me for information about what we were looking for (Including Chase Klusendorf and Jay Rosenthal). Within hours they found me a vehicle that matched my "want list" at a much better price than I had found anywhere else on the internet. We met with Chase and Jay, drove and bought, it was that easy! They not only had 1 vehicle, as it turned out they had several of them which gave us many choices. They were both very professional, attentive, knowledgeable and great to work with. My neighbor is interested in purchasing a new Ford so I will definitely recommend Chase, Jay and Planet Ford Humble to them as well as my co-workers and friends. More

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Good experience buying new F150. My wife and I stopped in to see about trading my 2011 Toyota Tundra for an F150. Marco helped us choose one that had the options I wanted and in our p My wife and I stopped in to see about trading my 2011 Toyota Tundra for an F150. Marco helped us choose one that had the options I wanted and in our price range, a new 2018 F150 Supercrew Sport. After going back and forth a few times and me being adamant that I knew what I wanted for my trade and what I was willing to pay, a deal was made. Overall, we were there for about 3.5 hours, including talking the F150 for a test drive and going through financing. I've been through much worse. We were disappointed when we were ready to leave with the new truck and my wife noticed a large chip in the windshield that wasn't there during the test drive. I went back in to let Marco know and he made sure paperwork was completed to have a new windshield installed. Lyndi in customer service setup a service appointment to replace the windshield the following week and Jason in service took care of everything with no further incidents. They even gave a 2019 F150 as a loaner for the day. We've had a few painful experiences at other dealerships in the past but our experience at Planet Ford was a positive one. Thank you for working with us and we love the new F150! More

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Easy in and out buying experience My experience with the sales persons that I dealt with was very easy. I told them what I wanted my monthly payment to be and they did thier best to ma My experience with the sales persons that I dealt with was very easy. I told them what I wanted my monthly payment to be and they did thier best to make it happen. I will definitely buy another vehicle at this place More

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Very Pleasant Experience Ken was very friendly and professional. He has a wonderful personality which made the experience even greater! My experience from the moment I walke Ken was very friendly and professional. He has a wonderful personality which made the experience even greater! My experience from the moment I walked in & met him until the moment I signed the paperwork on my deal & walked out the door was the best I have ever experienced before. I have nothing but the utmost respect for Ken. He couldn't have made this experience go any smoother. I will always recommend anyone I know to go Planet Ford. The entire team is pleasant & they make you feel very comfortable. Thank you Planet Ford for a great experience!!! More

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Everyone was unfriendly, helpful and professional Ken was very knowledgeable, friendly and professional. He helped us in every way and did an awesome job. I enjoyed the entire sales experience thanks Ken was very knowledgeable, friendly and professional. He helped us in every way and did an awesome job. I enjoyed the entire sales experience thanks to Ken More

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Very friendly dealership It was a pleasure dealing with Ken Riley. He was very helpful and courteous and answered all of my questions. Well worth the drive up there. It was a pleasure dealing with Ken Riley. He was very helpful and courteous and answered all of my questions. Well worth the drive up there. More

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