Mandy Shakotko | Page 9
Internal/Warranty Advisor
Grande Prairie Nissan
10314 116 Avenue
Grande Prairie, AB T8V 4K5
HI there, my name is Mandy. I have grown up in and around Grande Prairie my whole life. I have worked in the automotive industry for almost 9 years. Started out as a Receptionist for a dealership, moved to Service Reception and then to Service Advisor. I am currently the Warranty Administrator and Internal Advisor for our Dealership. I have been with Grande Prairie Nissan for 5 years and love my job and my work family. I have met some pretty awesome customers here at Nissan and enjoy dealing with people on a day to day basis very much.
Read moreDealership Experience
12 yrs, 3 mos
Industry Experience
15 yrs, 9 mos
107 Reviews
Write a Review107 Reviews of Mandy Shakotko
October 26, 2015
Great service Pulled in with a low tire light flashing because of the cold weather. Service department helped me right away and I was back on my way in 5 minutes. Pulled in with a low tire light flashing because of the cold weather. Service department helped me right away and I was back on my way in 5 minutes. More
September 11, 2015
First Visit- Serviced Infinity JX 35 This is my first visit at GP Nissan to service JX 35 which purchased a week ago. I was hesitant considering the customer experience, quality of work a This is my first visit at GP Nissan to service JX 35 which purchased a week ago. I was hesitant considering the customer experience, quality of work and tight budget but when I interacted with the service advisor Mandy, it didn't took me long to get in comfort zone and I knew that my vehicle is in safe hands. With immense pleasure, I would like to give my recognition to Mandy for her work ethic, customer experience and the efforts to work in the best interest of the customer. Mandy is full of energy, dedicated, determined, hard working and well organized with prompt updates for every action items. Her customer service is excellent. Mandy goes an extra mile to ensure the quality of work and segregating the top priority action items so the reliability and safety of recently purchased vehicle is in compliance. Furthermore, my tight budget was taken into consideration to perform all action items and the discounts were offered. It is difficult to find such service and customer experience particularly in Grande Prairie area. I am certain that I will have my new segment serviced at GP Nissan again and in future. Mandy is a rock solid addition to GP Nissan's Team. Considering all above, congratulations and thanks to Mandy and GP Nissan. Cheers, Abdul More
July 20, 2015
Generally good service from all staff. Bill Wright however my need to examine his attitude, to what i experienced from him. Iam sure Nissan Canada will not be pleased with from all staff. Bill Wright however my need to examine his attitude, to what i experienced from him. Iam sure Nissan Canada will not be pleased with the dealership had i reported him More
Other Employees Tagged: Jeremy Budde , Ryan Lawrence, Bill Wright
June 28, 2015
Service on my 2014 Frontier It is like coming home when I visit the service department and the ladies, and they always have the answers to my questions. They always explain what It is like coming home when I visit the service department and the ladies, and they always have the answers to my questions. They always explain what was done to the vehicle, very personable and friendly. More
Other Employees Tagged: Kyla MacIntyre, Elaine Mears
June 19, 2015
Awesome service The personal that work at the Grande Prairie dealership are wonderful! They are super friendly, efficient, positive, dedicated! Absolutely fabulous!!! The personal that work at the Grande Prairie dealership are wonderful! They are super friendly, efficient, positive, dedicated! Absolutely fabulous!!!! I will buy my next vehicle from this dealership because of the AWESOME STAFF!!! More
Other Employees Tagged: Kyla MacIntyre, Elaine Mears
June 15, 2015
Very accommodating service & Accurate quotes Mandy provided great assistance in responding to my query regarding a collection of maintenance schedule items with our Xterra. She was able to accom Mandy provided great assistance in responding to my query regarding a collection of maintenance schedule items with our Xterra. She was able to accommodate a service appointment same week despite short notice and our 2-hr travel distance to Grande Prairie. Elaine provided fantastic hospitality on our arrival and advance review of booked maintenance items to confirm accuracy, as well as very welcome arrangement for a rental vehicle at very discounted rate for the day. The service of numerous requested items was completed. Elaine further exhibited great due diligence checking with us mid-point on one matter, providing us advance opportunity to clear to proceed on, and another unanticipated item we elected to defer to later date. Thorough review of items completed at payment including an opportunity to view undercarriage with mechanic. While waiting near end of servicing had a very good discussion with James about Xterra model reliable history, consistent good engineering/design and new Xterra line, as well as Nissan Juke. He answered my queries with great courtesy and without any premature sales pressure. We purchased our first Xterra from GP Nissan, and this experience confirms that we may do so again at the appropriate point in the future. Well done. More
Other Employees Tagged: Elaine Mears, James Sjouwerman
May 28, 2015
FANTASTIC SERVICE!! I just had my vehicle serviced yesterday and the girls in the quick lube were so great! They are always super helpful and treat me like we're old fri I just had my vehicle serviced yesterday and the girls in the quick lube were so great! They are always super helpful and treat me like we're old friends! I would never get my vehicle serviced anywhere else now. The advisors are great, techs are great even the parts department is great. Bill always cracks me up and is very knowledgeable. So thanks to everyone at GP Nissan for being awesome all the time :) More
Other Employees Tagged: Kyla MacIntyre, Elaine Mears, Bill Wright
April 28, 2015
Excellent Customer Services Mandy is such a fresh breath of air when going to the GP Nissan Dealership, her excellent customer services skills and friendly and detailed personall Mandy is such a fresh breath of air when going to the GP Nissan Dealership, her excellent customer services skills and friendly and detailed personally makes for a great stress free visit. Not only do I feel she will take care of my car property but I know that any other underlining issues regarding my car will be brought to my attention before it comes to the point where it is too late to prevent anything. Her knowledge and experience makes her a huge asset to this dealership and team. It’s one thing to have a visit or two with a sales rep in purchasing your car, it’s the services gals out in the shop who will be your future resources and the people who you will meet with most often in the years to come regarding your vehicle. Thank you Mandy on another job well done to go out of your way to make my visit a smooth and pleasant experience. If you move to another dealership I will be chasing you, even though I can’t stand Ford ;) so please don’t think about relocating- because I really like my Nissan and the whole team there. Sincerely Tara Taylor More
March 20, 2015
GP Nissan and Jason Gillett GP Nissan and Jason became our first Dealership on our arrival in Canada 5yrs ago. The staff and management are all friendly and very helpful. Jason i GP Nissan and Jason became our first Dealership on our arrival in Canada 5yrs ago. The staff and management are all friendly and very helpful. Jason is an outstanding salesman and person always doing his utmost to keep his customers happy. More
Other Employees Tagged: Jeremy Budde, Mike Lapraik , Jason Gillett, Elaine Mears, Bill Wright
December 23, 2014
Can't say enough good about this dealership My husband and I purchased a titan from GP nissan all around great experience. I have delt with the service department and they are awesome to always My husband and I purchased a titan from GP nissan all around great experience. I have delt with the service department and they are awesome to always trying to save yA some cash! Sheena was hands down the best sales lady, she was honest right from the start and made the whole process just awesome. More
Other Employees Tagged: Jeremy Budde , Sheena Horseman