Madison Lovings

"I'm extremely disappointed in my experience with Madison at Corwin Toyota of Bellevue.. My husband spent an entire week working with her on a vehicle, We test drove it and told her how interested we Madison at Corwin Toyota of Bellevue.. My husband spent an entire week working with her on a vehicle, We test drove it and told her how interested we were. She said that it had to go through the shop and she would let us know when it was done. Still keeping in contact with her during this time. She text my husband to let him know it was still in the shop but my husband and her negotiated a price and she replied with deal. She took our card for the down payment and said she would start the paper work for us to come pick it up. In the meantime we called our daughter who is turning 16 to tell her the good news and also turned down two other options of vehicles for this one. A couple hours later she calls and says that a newer employee had taken a down payment for this vehicle but didn’t enter it in their system so now we can’t have the car. We then spoke with Nigel the manager and he said there was nothing that could be done. I felt like Imy husband had been strung along and wasted our time. The lack of professionalism was shocking. I would not recommend this sales person or Corwin Toyota to anyone. Be cautious if you're considering doing business with them." I now have a super disappointed 16 year old who was super happy about this vehicle. Ruined her week for sure. . More

Helpful 0

Report | Print

Madison at Corwin Toyota helped me get into my dream car! I purchased a 2022 Hybrid Honda Civic. The process was smooth and easy and she communicated everything along the way. I was in and out in no time dri I purchased a 2022 Hybrid Honda Civic. The process was smooth and easy and she communicated everything along the way. I was in and out in no time driving the most perfect vehicle. Thank you guys!! More

Helpful 1

Report | Print

Madison is awesome super friendly and super easy to work with!! Thank you so much Madison! with!! Thank you so much Madison! More

Helpful 1

Report | Print

Madison was so great to work with! She was patient and helpful in my search of a highly specific vehicle in a time crunch. She was patient and helpful in my search of a highly specific vehicle in a time crunch. More

Helpful 1

Report | Print

Madison at Corwin helped make purchasing a new car very easy, she walked me through the whole process and allowed visibility of the ins and outs. I was able to trade in my old vehicle and drive away with a easy, she walked me through the whole process and allowed visibility of the ins and outs. I was able to trade in my old vehicle and drive away with a new one the same day! I highly recommend contacting her for the best most reliable service! More

Helpful 1

Report | Print

Madison was very pleasant and nice, you can tell she is learning which is not a fault of her own, with more experience I believe she will be a great salesperson. I did have a minor issue with management learning which is not a fault of her own, with more experience I believe she will be a great salesperson. I did have a minor issue with management. There was a problem with my form 6, I had to wait nearly a month to get my form 6 in order to get my plates, registration and pay my taxes. They (Corwin) told me they didn’t have the title and once the got the title they had to redo it because there was no place to sign. This whole process took nearly a month, I don’t like driving with expired tags needless to say temp tags. The lady (sorry forgot her name) who helped me was very nice, other than her the management was ok. More

Helpful 1

Report | Print

Good price. Excellent assistance from Madison. Very easy to work with. Great customer service and support Excellent assistance from Madison. Very easy to work with. Great customer service and support More

Helpful 1

Report | Print

WOW! What a terrible business! We spent the morning test driving. We told them we wanted to buy it. Another couple walked in to look at the car. They What a terrible business! We spent the morning test driving. We told them we wanted to buy it. Another couple walked in to look at the car. They said we had right of first refusal because we were there first. After we agreed upon price and filled out the credit app. The manager came over and let us know the couple that came in was willing to pay $4k more then the price we had already agreed upon. I would need to up my price or he was selling it to them. Unbelievable! What happened to right of first refusal? What happened to the agreed upon price! He said he has to chase the dollars! I said this is really bad business, you want to ruin a relationship of $4k! We walked out! I will NEVER EVER BE BACK!!! BAD Business!!!!! More

Helpful 0

Report | Print