Lynn Yoder

Dealership Experience My wife and I have purchased more than 4 Cadillacs over the years and have always been impressed with the whole staffs courtesy, knowledge and genuine My wife and I have purchased more than 4 Cadillacs over the years and have always been impressed with the whole staffs courtesy, knowledge and genuine friendliness from Mr. Kelly on down. It's also very easy to make a deal, when you have done your homework, and find that your figures almost exactly match those of the dealership. They are extremely fair in their trade-in allowances right off the bat. Just a pleasure to do business with. A special thanks goes to Uzma (our sales lady) who patiently takes us through the steps from selecting the model and equipment, to setting up the numerous personal items on delivery. Always a pleasure to see the folks when the car is brought in for routine service. Overall a fine dealership!! More

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Kelly Cadillac is a gem in rural Lancaster. Everyone is friendly and professional. Uzma, my salesperson was attentive, knowledgeable and not aggressive at trying to sale a car. This is my prefe Everyone is friendly and professional. Uzma, my salesperson was attentive, knowledgeable and not aggressive at trying to sale a car. This is my prefer style, places one in a relazed state. I purchased a radiant red Premium Luxury CT5 with the 6 cylinder TT with all but super cruise. Beautiful car I must say. Uzma took the time to set up my car before I left while selling another car at the same time. This is multi-tasking at its best. Side note, when I wrote my check for the downpayment I made an error (senior moment),Kelly Cadillac was very understanding and allowed me a few days to correct the issue. I would recommend Kelly Cadillac for your next car purchase, hopefully Uzma will be there to greet you. More

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Kelly Cadillac has always met and exceeded our expectations. We don't know what we would do w/o our sales consultant Uzma Shafqat. She has designed our new 2024 ST6 and it's absolutely stunning! expectations. We don't know what we would do w/o our sales consultant Uzma Shafqat. She has designed our new 2024 ST6 and it's absolutely stunning! Geoff, the owner and the rest of their employees have ALWAYS given 100%. I believe this is our 5th or 6th vehicle that we have purchases from Kelly Cadillac and will continue to do so. Geoff helped us thru a very stressful time with the accident of our 2021 vehicle. He and Uzma were our life line. I don't know of any other company who would have done what Geoff did for us. They really did treat us like family. We will continue to buy our vehicles from Kelly Cadillac not only because they helped us out every step of the way with the 2021 vehicle, but because you get quality service. More

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This is a very welcoming establishment. Everyone makes a point to say hello. I worked with Uzma and she was great. She made us feel that we were the only ones that matter. We appreciated th Everyone makes a point to say hello. I worked with Uzma and she was great. She made us feel that we were the only ones that matter. We appreciated that. Would work with her again! More

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Helpful and professional, very pleasant atmosphere, everyone committed to excellence! Customer satisfaction is guaranteed, Jeff Kelly thanked me for my business. Good dealership! everyone committed to excellence! Customer satisfaction is guaranteed, Jeff Kelly thanked me for my business. Good dealership! More

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This is the best dealership I have ever been too. Customer service is second to none. Definitely give Kelly a try. You won’t be disappointed. Customer service is second to none. Definitely give Kelly a try. You won’t be disappointed. More

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Had a reoccurring issue with my new CT5. Power steering issue. Not the dealers fault. Kelly did a great job in getting the issue resolved in just a few days. Provided a loaner and kept me in Power steering issue. Not the dealers fault. Kelly did a great job in getting the issue resolved in just a few days. Provided a loaner and kept me informed. Wish I didn't have the issue BUT Kelly Cadillac handled it. THANKS. GREAT PEOPLE TO DEAL WITH. More

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I received GREAT Service here and was very pleased with everything. I would also like to say that after almost 2 years of dealing with problems with this car at the place we purchased it, it was so good to everything. I would also like to say that after almost 2 years of dealing with problems with this car at the place we purchased it, it was so good to finally find someone that knew what the problem was and could fix it. Nothing more frustrating than purchasing a car/SUV in our case and then having our service department tell us to come back when it breaks and could not even find the issues with the things that were wrong. We appreciate Kelly Cadillac very much. Our Thanks to Lynn Yoder and all who worked on our SUV More

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This is the 4th Escalade I have bought from Kelly. They let me know they appreciate my business & I will continue to buy my Suvs from them.My sales lady, Uzma has been terrific. I went in to check on They let me know they appreciate my business & I will continue to buy my Suvs from them.My sales lady, Uzma has been terrific. I went in to check on a particular color & several later months I got my Escalade in the color I was questioning. We have emailed, texted & spoke many times over the past several months. Uzma cares about her clients & wants the process to be smooth & non stressful. She explained some items & I have been over twice already learning how to operate all the bells & whistles. And she said she will be available till I learn it all. More

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This is my third car buying experience with Kelly Cadillac and all of them were satisfying adventures. Uzma was my sells person for each purchase and with her soft-spoken assurance and concern I was Cadillac and all of them were satisfying adventures. Uzma was my sells person for each purchase and with her soft-spoken assurance and concern I was made to feel quite comfortable in my buying experiences. Also, she is very knowledgeable, there is nothing she doesn't know about the workings and features of the Cadillac. I also want to recognize John in mgt. Glen the document specialist and Doug and Len in the service department and last but not least Mr. Geoff Kelly truly a great guy. Thank you for the attention and kindness that you all have given me. More

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