Lyndsay Williams
Lyndsay Williams at Ray Skillman Westside Auto Mall
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Lyndsay Williams | Page 3

Kia Service Advisor

Ray Skillman Westside Auto Mall

5051 W PIKE PLAZA ROAD
Indianapolis, IN 46254

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4.9
198 Reviews
4.9

198 Reviews

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198 Reviews of Lyndsay Williams

November 24, 2023

Dealership Rating
Employee Rating

Always treat me right. I recommend 1000%. Give them a great try. Won’t go wrong. More

by Bhr33634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kelly, Tony May , Blake

Nov 29, 2023

Ray Skillman Westside Auto Mall responded

Hi Bhr33634, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 14, 2023

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Employee Rating

Everyone was sincere and very professional. Our wait time was about and hour, not bad at all. We always bring our Kia Soul in for the service and oil change. More

by twinsmom43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kelly, Tony May , James

Nov 17, 2023

Ray Skillman Westside Auto Mall responded

We appreciate your positive review about your recent experience with us!

October 18, 2023

Dealership Rating
Employee Rating

Your service department is still good but you have lost your personal touch by doing business by texting. I would pay double to do business with a human that can talk business. More

by Opitma
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: James ?? Very professional

Oct 24, 2023

Ray Skillman Westside Auto Mall responded

I Agree so much with your thoughts. Technology is not my choice either. Unfortunately, a large portion of today's customers prefer to be texted. I will make a note on your account to your preference of communication. Thank you for your kind words towards our staff, understanding and continued support. Terry Hannel

September 02, 2023

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Great service tech! Hope that I get her again by the next I come for service More

by alaldridge
Service Price Transparency
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Recommend Dealer
Yes
Sep 10, 2023

Ray Skillman Westside Auto Mall responded

thank you for your service visit and taking the time for the review . If there are any recommendations to achieve 5 stars ,please let us know at your next visit . Terry Hannel

September 01, 2023

Dealership Rating
Employee Rating

The service department was professional and efficient. Got my car in and out quickly for an oil change. The only suggestion I have is a car wash would have been great! More

by heims6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kelly, Tony May

Sep 05, 2023

Ray Skillman Westside Auto Mall responded

Thank you for allowing us to service your vehicle and your suggestion.

August 09, 2023

Dealership Rating
Employee Rating

Very friendly and helpful. I have never had an issue with the work done. I always get my car back clean and ready to go quickly More

by Rita
Service Price Transparency
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Recommend Dealer
Yes
Sep 03, 2023

Ray Skillman Westside Auto Mall responded

thank you so much for your kind review

June 23, 2023

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Employee Rating

Dealership is fine. Some service writers are a little unfriendly and creates a stressful experience for the customer. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kelly, Tony May

Nov 17, 2023

Ray Skillman Westside Auto Mall responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 13, 2023

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Employee Rating

Went in for a software update and also got an oil change. Great service and nice waiting area with coffee maker that makes multiple types of coffee and they also have chocolate chip and sugar cookies freshly More

by David
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 17, 2023

Ray Skillman Westside Auto Mall responded

Hi David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

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Employee Rating

I love bringing my car into the service department. They are very friendly and knowledgeable about what is and is not covered. They are quick and resolve all issues in a very timely manner. I am impres More

by aadams19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2023

Ray Skillman Westside Auto Mall responded

Aadams19, we're happy you found our staff to be so supportive during your experience here at Ray Skillman Westside Mitsubishi. We look forward to your next visit! Take care!

March 05, 2023

Dealership Rating
Employee Rating

I think they are a little high. For oil change they wanted 116.00 where some where else only 80.00. I think if you spend over 20 k there should be some complimentary things. More

by Momentsmassage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2023

Ray Skillman Westside Auto Mall responded

I understand price increases are never good , but unfortunately it is current world we live in . thank you using our service in the long run dealer service has several benefits and will maintain your car the best .

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