Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 13

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
522 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

4.9

522 Reviews

Write a Review

522 Reviews of Lyn Ford

October 23, 2025

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Employee Rating

Excellent service from beginning to end— check-in, loaner, updates, car wash, and check out we’re all great More

by NDAVID94
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your outstanding experience with us! Your feedback about our comprehensive service approach means so much to our team. We understand how important it is to provide seamless support from the moment you arrive through your departure, and we're delighted that every touchpoint of your visit exceeded your expectations. The fact that you noticed the attention to detail in each step of the process, from our initial service to the final preparations, truly validates our commitment to delivering exceptional care for both you and your vehicle. Thank you for recognizing the efforts of our entire team - your satisfaction is what drives us to maintain these high standards every day.

October 23, 2025

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Lyn was great to work with, not only pleasant and helpful, but informative and made you feel that you and your car really mattered, which in today's world is seldom experienced. One of the most posit More

by B1BUTLER
Recommend Dealer
Yes
Oct 28, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. It's heartwarming to know that you felt genuinely cared for and that your vehicle received the attention it deserved. We take great pride in providing service that goes beyond expectations, ensuring every customer feels valued and heard. Your kind words about the pleasant, helpful, and informative service you received truly make our day. We're delighted that this was one of your most positive experiences at Crest Volvo Cars, and we look forward to continuing to exceed your expectations in the future.

October 22, 2025

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The Dealership is great and Lyn always helps us with what we need. They always make the experience easy. More

by SHELBY_KINDHART
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman

Oct 27, 2025

Crest Volvo Cars responded

Thank you for your review and for sharing your wonderful experience with us. We are excited to hear that our team consistently provides the helpful service you deserve and makes your visits straightforward and pleasant. Your feedback about receiving exactly what you need speaks volumes about our commitment to understanding and meeting our customers' expectations. We truly appreciate your trust in us and look forward to continuing to serve you with the same level of care and excellence.

October 18, 2025

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I have had the pleasure of interacting with Lyn Ford and the Volvo team through 4 purchased vehicles. I would say that speaks for itself! More

by maholbrook
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 23, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! Your loyalty through four vehicle purchases truly demonstrates the exceptional service our team provides. We understand how important it is to build lasting relationships with our customers, and it means so much to know that your experience with our team has consistently met your expectations. Your continued trust in Crest Volvo Cars speaks volumes about the quality of service you have received. We appreciate customers like you who value the dedication and expertise our team brings to every interaction.

October 17, 2025

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Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More

by arhee10
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your kind words about receiving excellent care and communicative service truly mean the world to us. We're delighted that you feel so well taken care of, and it brings us great joy to know that this exceptional service has contributed to your loyalty as a Volvo client. At Crest Volvo Cars, we strive to provide outstanding experiences for every customer, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the time to share your positive experience.

October 17, 2025

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Lynn Ford is very good at helping me maintain my old Volvo, recommending what is needed now and letting me know if there’s something that might need attention in a little while so I can plan on it. Than More

by STEPHEN61
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Taylor

Oct 22, 2025

Crest Volvo Cars responded

We are delighted to hear about your positive experience with maintaining your Volvo. It sounds like you receive excellent guidance on both immediate maintenance needs and future planning for your vehicle's care. We truly value customers who trust us with their older vehicles, and it means so much when our team can help you plan ahead for upcoming service needs. Your feedback about the helpful recommendations and clear communication is greatly appreciated. Thank you for choosing Crest Volvo Cars for your automotive care.

October 14, 2025

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Fantastic service, focused on the customer and identifying issues that are needed to be resolved for customers. More

by MBURTON6288
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. Your kind words about our excellent service and our commitment to putting customers first truly mean the world to us. We take great pride in thoroughly identifying and addressing any concerns our customers may have, and it sounds like we delivered exactly what you needed. Thank you for recognizing our dedication to providing focused, customer-centered care. We appreciate you taking the time to share your positive experience.

October 10, 2025

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Crest Volvo has been exceptional from day 1. My service rep - Lyn Ford - is one of the best reasons why too. Always helpful and tells me like it is when it comes to servicing my XC60. More

by DBM1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2025

Crest Volvo Cars responded

Your feedback is incredibly valuable to us. We are thrilled to hear that your experience has been outstanding from the very beginning. It means so much to know that our team has consistently provided you with exceptional service for your XC60. We truly appreciate you recognizing the dedication and straightforward approach that makes such a difference in automotive service. Your trust in our team and our commitment to honest, helpful service is exactly what we strive for every day. Thank you for choosing us and for taking the time to share your positive experience.

October 08, 2025

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Lyn is very knowledgeable and strives to do the right thing for servicing his customers. He keeps me in the loop on the progress of my repairs. More

by Wfsherrell
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Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

We deeply cherish your positive feedback about your service experience. It's wonderful to hear that you found our team member to be knowledgeable and dedicated to providing excellent customer care. We understand how important clear communication is during repairs, and we're pleased that you were kept informed throughout the entire process. Your recognition of our commitment to doing right by our customers means a great deal to us at Crest Volvo Cars. We look forward to continuing to serve you with the same level of expertise and transparency.

October 08, 2025

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Employee Rating

I was there to get maintenance done on my 22 Volvo xc90. Great service overall. More

by karthik dontula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

We are excited to hear that you had a wonderful experience with the maintenance service for your XC90. Your feedback about receiving excellent service means so much to our team. We understand how important it is to keep your vehicle running smoothly, and we are thrilled that we could provide the quality care you deserved. Thank you for trusting us with your Volvo and for sharing your positive experience.

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