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Luis Valdez
Luis Valdez | Page 21
Service Advisor
Jim Ellis Chevrolet of Atlanta
5900 Peachtree Blvd.
Atlanta, GA 30341
288 Reviews
Dealership Experience
8 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
Spanish
288 Reviews
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288 Reviews of Luis Valdez
June 21, 2019
Disorganized, slow, overpriced.2 days and $500 for battery I have an extended warranty that apparently doesn't cover the $500 battery in my Slverado that I have owned for less than 4 months They had trouble fi I have an extended warranty that apparently doesn't cover the $500 battery in my Slverado that I have owned for less than 4 months They had trouble finding me in the system. Lost my appointment reservation due to "computer problems", and took two days and $200 in labor to change the battery. Hopefully the warranty will be good for something and hopefully I can use at a different service department. Very unhappy! More
by cheath663
Verified CustomerOther Employees Tagged: Vladimir Kochubey, Elise Schaaf , Brandon Colon, Robert Sigman, Sueann Turano, Jeffery Woo
June 07, 2019
Love Jim Ellis chevrolet! Thank you for the complimentary car while mine was being serviced! Will come back for all my vehicle needs! Luis is great and very attentive to detail Thank you for the complimentary car while mine was being serviced! Will come back for all my vehicle needs! Luis is great and very attentive to detail. More
by Sc
June 03, 2019
Top Notch Service was outstanding. My vehicle was completed within the time they stated. Jim Ellis Chevrolet Service team is always the best in customer servi Service was outstanding. My vehicle was completed within the time they stated. Jim Ellis Chevrolet Service team is always the best in customer service and satisfaction which is why I refuse to have my vehicle serviced anywhere else. More
by LAURIE9
Other Employees Tagged: Brandon Colon, Robert Sigman
May 28, 2019
Wonderful Thank you so much for the service that was done on my vehicle. Friendly and welcoming staff. Will definitely be back if I need anything in the future! Thank you so much for the service that was done on my vehicle. Friendly and welcoming staff. Will definitely be back if I need anything in the future! More
by M.SANDOVAL0412
May 28, 2019
Service Advisors make all the difference Louis always does a great job of providing excellent customer service and going above and beyond to make the service as convenient as possible. Thank Louis always does a great job of providing excellent customer service and going above and beyond to make the service as convenient as possible. Thanks, Yogi. More
by Yogi
Other Employees Tagged: Brandon Colon
May 24, 2019
Quick transmission flush Great service - did it while I waited. Done in the time promised and I was able to sit and work in the lounge on their free wifi! Great service - did it while I waited. Done in the time promised and I was able to sit and work in the lounge on their free wifi! More
by krischatfield
May 22, 2019
I had a very serious issue I drove back from a stay from out of town and when I got home my car started to overheat. I made it for 2 days by adding water to the radiator but kn I drove back from a stay from out of town and when I got home my car started to overheat. I made it for 2 days by adding water to the radiator but knew I would have to get some service. I left my vehicle with Luis Valdez. I was very worried about what was wrong and how much of course. Not only did he fix the issue but made sure that the problem was covered under the factory warranty and it cost me "Not a Penny". The service was number one and the attitude to make sure to fix an issue PLUS make it cost-effective, couldn't ask for anything more. More
by FREDDCARPENTER
May 21, 2019
Feedback I had a 7:30AM service appointment. I stood in the service department line for about 15 minutes and there were four Jim Ellis Service reps and no cust I had a 7:30AM service appointment. I stood in the service department line for about 15 minutes and there were four Jim Ellis Service reps and no customer waiting or inline beside myself. The service reps did not acknowledge that I was even there waiting. I had to ask them after 15 minutes who can help me that I had an appointment and even then it was like pulling teeth. I have purchased four vehicles from the same salesperson at Jim Ellis Chevrolet. Jim Ellis service department has new service reps faces and they probably don't like their job! I drive about 40 minutes for service. If they don't wan't to do their job then I will buy my next Chevrolet closer to my house in Smyrna, GA, Luis was very helpful after I was attended! More
by ITGAITAN
Other Employees Tagged: Don't know their names!
April 02, 2019
Great service.. Thank you so much for everything. Always a pressure going to Jim Ellis Chevrolet. They always take care of your needs, in a very friendly manner. Thank you so much for everything. Always a pressure going to Jim Ellis Chevrolet. They always take care of your needs, in a very friendly manner. More
by RAMIREZ0322
Other Employees Tagged: Jeovani Nava
April 01, 2019
Upset with price Pricing almost doubled from the last time I had the oil changed and tires rotated. I Will look at different dealer next. Pricing was to high. Pricing almost doubled from the last time I had the oil changed and tires rotated. I Will look at different dealer next. Pricing was to high. More
by RONALDLETSON
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