Luis Maldonado

they didn't waste my time, showed me what i wanted to see and w were able to finalize a sale quickly and efficiently. i had looked at the santa cruz the day before at another dealership and was not taken ser and w were able to finalize a sale quickly and efficiently. i had looked at the santa cruz the day before at another dealership and was not taken seriously or treated well...I have purchased/leased Fords before, and leased from Dana in 2013. I have not done business with this dealership since as I felt after that lease ended, the sales person did not listen to my needs and wants...I went with the Hyundai Santa Fe, then, a Kona...I bought out the Kona lease, purchased a new Tesla, traded it in after 6 weeks, and purchased a new Genesis which I currently own, I then leased a Genesis for my 21 year old son ...I feel that as a female, I should be taken as seriously as a man, but that doesn't always happen , this time it did...I know about vehicles (i also own a corvette) I am a buyer, not a looker. I know what I want when I come in, and I like to get to the point. I felt that Luis understood who he was dealing with, addressed my needs and wants and was respectful and courteous More

by cgfshop1 Verified Customer Verified Customer

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I had an exceptional experience at Dana Ford, and I want to extend my gratitude to Luis, my salesperson, for his outstanding service. From the moment I stepped into the dealership, I was impressed by the pr to extend my gratitude to Luis, my salesperson, for his outstanding service. From the moment I stepped into the dealership, I was impressed by the professionalism and friendliness of the staff. Luis went above and beyond to ensure that I found the perfect car that suited my needs and preferences. He took the time to listen to my requirements and provided valuable insights and recommendations. His knowledge of the vehicles and their features was impressive, making the decision-making process smooth and enjoyable. What stood out the most was Louis's dedication to customer satisfaction. He patiently answered all my questions, explained the car's technology features in detail, and ensured that I felt confident and comfortable with my choice. His transparency and honesty throughout the purchasing process were truly commendable. The entire team at Dana Ford made the buying experience stress-free and enjoyable. The dealership's atmosphere was welcoming, and I felt like a valued customer from start to finish. I highly recommend Dana Ford and Luis to anyone in search of a top-notch car buying experience. Thank you, Luis, and Dana Ford, for exceeding my expectations! More

by TroyD. Verified Customer Verified Customer

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Reasonable, courteous, professional, reliable, sincere, clean, spacious, efficient, effective, patient. I would repeat as a customer! clean, spacious, efficient, effective, patient. I would repeat as a customer! More

by PIRATES676 Verified Customer Verified Customer

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Honest, responsive and professional experience with this dealership- all departments worked well and communicated effectively among each other. It was a pleasant seamless experience !! Bravo, Dana!! dealership- all departments worked well and communicated effectively among each other. It was a pleasant seamless experience !! Bravo, Dana!! More

by rneilan Verified Customer Verified Customer

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