Luis Hernandez
VIP Customer Care / Mazda Expert
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
414 Reviews
Write a Review414 Reviews of Luis Hernandez
November 01, 2025
Luis H and Jordi were absolutely brilliant from start to finish. I received the highest level of customer service, with incredible attention to detail, honesty and integrity. This is my second purchase from finish. I received the highest level of customer service, with incredible attention to detail, honesty and integrity. This is my second purchase from Mazda Sport South and even exceeds my first experience. I will now be highly reluctant to go anywhere else to buy a car. Mazda’s incredible cars, coupled with customer service of this magnitude will be impossible to beat. Thank you to all involved. More
Other Employees Tagged: Patricia Arguelles , Jordi Padilla
November 01, 2025
Luis went above and beyond to make my car-buying experience easy and enjoyable. He answered all my questions, worked with my budget, and made sure I left happy with my purchase. If you go to Sport M experience easy and enjoyable. He answered all my questions, worked with my budget, and made sure I left happy with my purchase. If you go to Sport Mazda, make sure to ask for Luis! he truly cares about his customers! More
Other Employees Tagged: Juan R. Cruz, Jenifer Contreras, Christopher Almonte
October 31, 2025
Top notch professionalism. No pressure- all service! We live in Tallahassee and purchased in Orlando because of the better price and Luis Hernandez is the opposite of what you No pressure- all service! We live in Tallahassee and purchased in Orlando because of the better price and Luis Hernandez is the opposite of what you would expect a car salesman to be like. Great to work with! More
October 17, 2025
I had an amazing experience at this dealership! Luis was awesome to work with. He really listened to what I needed, understood my requirements right away, and made the whole process completely h Luis was awesome to work with. He really listened to what I needed, understood my requirements right away, and made the whole process completely hassle-free. No pressure, no confusion, just smooth and professional from start to finish. Thanks to Luis, everything was quick and easy—I couldn’t have asked for a better experience! More
October 16, 2025
Happy purchase! Excellent service! 100% recommended, they don’t put any pressure on you, that’s what I like the most. Excellent service! 100% recommended, they don’t put any pressure on you, that’s what I like the most. More
Other Employees Tagged: Patricia Arguelles
September 27, 2025
Sport Mazda was a great dealership! Salesperson Luis Hernandez JR was such a professional and amazing to work with. He made the process of buying a used car very smooth and easy. Will d Salesperson Luis Hernandez JR was such a professional and amazing to work with. He made the process of buying a used car very smooth and easy. Will definitely shop at Sport Mazda in the future. More
September 19, 2025
I just purchased a Mazda CX-90 Premium Plus, and my experience with Luiz was nothing short of outstanding. From beginning to end, he demonstrated remarkable attention to detail and ensured every step o experience with Luiz was nothing short of outstanding. From beginning to end, he demonstrated remarkable attention to detail and ensured every step of the process was seamless and stress-free. He took the time to thoroughly explain all of the CX-90’s features, making sure I felt informed, comfortable, and confident in my decision. He was patient, professional, and attentive to my specific needs, never rushing or pressuring me, but instead truly listening and guiding me toward the best fit. What impressed me most was his genuine care. Luiz didn’t just view the sale as a transaction; he treated it as an opportunity to deliver exceptional service and create a positive experience. His personable approach combined with his meticulous attention to detail made the entire process smooth and enjoyable. I would also like to extend my appreciation to Mike, who provided excellent assistance with financing. He carefully reviewed all available options, explained them clearly, and helped me secure a plan that worked best for my situation. His professionalism and guidance made the financial side of the purchase simple and stress-free. Thanks to Luiz and Mike, buying my CX-90 was not only easy but an experience I will genuinely remember for the best reasons. I would highly recommend them to anyone considering a Mazda! More
Other Employees Tagged: Rey Almonte, Michael Craig-Voyk, Sasha Solá

