Luis Cruz | Page 14

Experience with Infiniti sales department I purchased my leased car. People in the sales department were kind and helpful. Eric oversaw the transaction and was very professional. Louise were a I purchased my leased car. People in the sales department were kind and helpful. Eric oversaw the transaction and was very professional. Louise were a very nice young man who did his best to make me comfortable and welcomed. More

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Extremely happy with my experience & customer service! I stopped by the dealership not thinking I was going to make a purchase that day, but little did I know I was going to find the car I wanted & was pro I stopped by the dealership not thinking I was going to make a purchase that day, but little did I know I was going to find the car I wanted & was provided with genuine customer service by all parties involved. Luis helped me from the beginning, very nice salesman who was honest, knowledgeable, and was a great help through the car buying process! Made it so easy for a first time buyer. What I appreciate is they still check in and see how your car is running. Cordy said “we’re a family here” & I can see everyone works as a team to meet their customers needs. All of the employees I have met have been so helpful & kind!! I feel comfortable knowing my car is in good hands at INFINITI of Ontario. More

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Wonderful I walk in there just to see what would it be if I got a car not knowing I was gone walk out with a nice car and some wonderful customer service they I walk in there just to see what would it be if I got a car not knowing I was gone walk out with a nice car and some wonderful customer service they don’t pressure you it’s all on you and the have the best deals ever so if your thinking about stop thinking an head up there More

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Excellent experience! The salespeople at this dealership were fantastic. They did not pounce on me like vultures ready for fresh meat, like I experienced at other dealershi The salespeople at this dealership were fantastic. They did not pounce on me like vultures ready for fresh meat, like I experienced at other dealerships. Luis helped me on my first day. I had certain specifications I required and he found me a car with requirements right away. He was very thorough and knowledgable about the car and throughout the test drive. He did not pressure me at all to buy the car. I test drove a few other makes that day and went back to Infiniti the following day - precisely because I loved the car and because I wasn't being harrassed into buying the car. When I went back, Luis wasn't available, but Mouris assisted us so we wouldn't have to wait. Mouris was extremely personable and helpful. Unfortunately the car I test drove was in a color I refused to drive. Mouris worked very hard to get me the car with the required features in a color I liked. He had it to the dealership the next day. If not for Mouris going above and beyond my expectations, and Mouris, Luis and Manuel's patience with my bank, I wouldn't have the amazing car I have today. I truly appreciate all of their effort and patience. I highly recommend this dealership to everyone! More

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Excellent service Infinity of Ontario never fails. Mouris has been helping me with car now for 4 years. Personable. And excellent customer service. Overall great perso Infinity of Ontario never fails. Mouris has been helping me with car now for 4 years. Personable. And excellent customer service. Overall great person. Thank mouris More

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Very professional and helpful staff Loving my new car! The staff at Infiniti of Ontario are great to work with and really know their stuff. They respected my decisions and wanted to help Loving my new car! The staff at Infiniti of Ontario are great to work with and really know their stuff. They respected my decisions and wanted to help me find what I was looking for. More

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Helpful INFINITI DEALER, much better than Honda My experience was absolutely amazing. The professionalism and integrity of this dealership was outstanding. Saul Lopez and Luis Cruz were honest and h My experience was absolutely amazing. The professionalism and integrity of this dealership was outstanding. Saul Lopez and Luis Cruz were honest and helpful through out the whole process.They found the car and had it shipped to the dealer immediately. If you want an honest and helpful dealership then go to INFINITI OF ONTARIO, CA! More

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Extremely customer oriented I am more than pleased to have done business with this establishment, luis the salesman was very helpful in showing me the vehicle and answering all m I am more than pleased to have done business with this establishment, luis the salesman was very helpful in showing me the vehicle and answering all my questions. Customer service in the service department is out of this world good, i have never had such a great experience in the service department. All in all i am looking forward to doing business with this dealership again! More

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It was great This place is very great and I prefer this place to anyone who wants a nice car and good customer service, they also take very good care of you. This place is very great and I prefer this place to anyone who wants a nice car and good customer service, they also take very good care of you. More

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Awesome Experience! Luis and Eric were awesome! Went in looking for a Q60 Red Sport and drove off in a Ferrari, never thought it would be possible. The transaction was fl Luis and Eric were awesome! Went in looking for a Q60 Red Sport and drove off in a Ferrari, never thought it would be possible. The transaction was flawless, Eric was open and honest about everything, the purchase felt like I was buying a car from a family member. Will come back for sure! Thank you guys! More

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