Lora Simmons

Holm Automotive Center Inc responded

Thank you for the high recommendation! We appreciate you choosing Holm Automotive for your needs. Our team, including Jamie, Gary, Chuck, Lora, and Lance, strives for excellence in all we do, embodying our commitment to Excel. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear about your consistently positive experiences with our Service Department! We truly value your loyalty as both a vehicle purchaser and a service customer. Our team, including Jamie, Chuck, and Lora, are dedicated to providing efficient service and upholding our commitment to Customer Care. We aim to be industrious in our work and ensure your vehicles are always well taken care of. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your experience. We sincerely apologize that the wrong part was initially ordered for your vehicle. However, we are glad to hear that our team, including Kim and Lora, worked diligently to make things right by assisting with your car rental and delivering your vehicle. This reflects our commitment to Concern For Others and our Determination to find solutions for our clients. We are happy to know your vehicle is running well! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're happy to hear that you experienced fast service and had no problems. Providing quick and efficient service is always our goal. Lora Simmons, and our entire service team, are dedicated to getting you back on the road as smoothly as possible. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your experience! We sincerely apologize for the initial issue with your service ticket. We are, however, very grateful that Chuck Loader was able to identify and correct the mistakes for you. We're delighted to hear that you found the work excellent and Chuck's service amazing! His dedication to resolving the issue and providing outstanding service truly reflects our commitment to Customer Care and our Industrious approach to ensuring your satisfaction. We appreciate you bringing this to our attention and are glad Chuck could turn your experience into a positive one. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Wow, thank you for the incredible 100/10 feedback! We are absolutely thrilled to hear about your exceptional experience. We're so glad you found our team very accommodating and that you received excellent customer service. It's fantastic to know you think our mechanics are the nicest around and that you appreciated our upfront and honest approach to pricing. We're also happy we could assist you in getting to know the town during your extra day here and that mailing your forgotten item was a helpful gesture. Going the extra mile for our customers is always our aim. Your kind words truly mean a lot and reflect our commitment to Customer Care, Trustworthy service, and our Concern for Others. We appreciate you choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that you consistently feel our team is friendly and that you've had a good experience working with our dealership. Lora Simmons, and our entire team, strive to create a welcoming and positive environment for all our customers. Your continued satisfaction reflects our commitment to Customer Care and building positive relationships. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our team very accommodating, punctual, and professional. We understand the importance of working with our customers' schedules and are happy we could arrange an after-hours pickup for your convenience. We're also delighted that you were pleased with the work done on your Yukon. Lora Simmons, and our entire team, are dedicated to providing excellent service and accommodating our customers' needs. Your satisfaction with your entire experience reflects our commitment to Customer Care and our Industrious approach to ensuring your needs are met. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're delighted to hear that you received great service, even without an appointment, and that we were able to take care of you quickly. We're also glad that Josh was friendly and informative. We understand the importance of prompt and efficient service, and we're pleased that we could accommodate you. Josh's ability to provide friendly and informative service, along with our quick service time, reflects our dedication to Customer Care and Industriousness. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that you found everyone solid and that you felt welcome in our maintenance center. We strive to create a friendly and welcoming environment for all our customers, starting from the moment they walk in. It's great to hear that Jamie Avers and Lora Simmons contributed to your positive experience. Creating a welcoming atmosphere is a part of our commitment to Customer Care and reflects our Concern for Others. Sincerely, the Holm Automotive Team of Abilene