Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Lonnie Pope

Overview Reviews (244) Inventory (108)

Contact Me

View All Employees

< View All Employees

Lonnie Pope

Refer Me

Lonnie Pope | Page 2

Service Advisor & Co-Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

Contact Me

4.7

244 Reviews

Overview Reviews (244) Inventory (108)

Dealership Experience

8 yrs, 6 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English

4.7

244 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Lonnie Pope

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

244 Reviews of Lonnie Pope

January 17, 2024

Dealership Rating

Employee Rating

Lonnie did a great job! Did what she said she would do and kept me informed of where we were with the warranty on my tire. Great job! Did what she said she would do and kept me informed of where we were with the warranty on my tire. Great job! More

by SCHILL4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 18, 2024 -

Sunset Ford of Waterloo responded

We appreciate you sharing this with us and for choosing Sunset Ford of Waterloo! See you next time!

January 17, 2024

Dealership Rating

Employee Rating

Took care of the problem in a timely manner. kept me informed of my vehicle kept me informed of my vehicle More

by ge1031

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 18, 2024 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us! It was wonderful working with you and we are happy to hear that Lonnie and the team took great care of you. We wish you all the best!

January 17, 2024

Dealership Rating

Employee Rating

Great service all around Fixed my problem and it was done in a timely manner done in a timely manner More

by holdenchad1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 18, 2024 -

Sunset Ford of Waterloo responded

Thank you for the outstanding review and your business! We will see you next time!

November 17, 2023

Dealership Rating

Employee Rating

Lonnie was great to work, courteous, ND informative. Sunset in Waterloo was Ble to get our carin the same day for diagnosing and fixed the next. Sunset in Waterloo was Ble to get our carin the same day for diagnosing and fixed the next. More

by AJRAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 20, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the wonderful review! We are lucky to have Lonnie, and it is great to hear that she took care of you. We hope to work with you again!

November 15, 2023

Dealership Rating

Employee Rating

Love this dealership. Close to home and the service is awesome. I would highly recommend it. Close to home and the service is awesome. I would highly recommend it. More

by V015EYJD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 15, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team truly enjoyed working with you, and we wish you all the best. See you next time!

November 13, 2023

Dealership Rating

Employee Rating

Lonnie always does a great job making sure my service needs are met and lets me know if something is due to be done without pressuring me to approve the work needs are met and lets me know if something is due to be done without pressuring me to approve the work More

by David Kennedy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Nov 14, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review! We are lucky to have Lonnie, and it is great to hear that she provided you with the service you deserve. We wish you all the best and look forward to your next visit!

November 13, 2023

Dealership Rating

Employee Rating

Joe Hill was very awesome to work with, he had some great stories to share! stories to share! More

by mmj

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hill, Treff Laplant

Helpful 0

Report | Print

Nov 14, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for sharing! We wish you many happy miles and hope to see you again!

October 18, 2023

Dealership Rating

Employee Rating

My last 3 new vehicles and my daughters vehicle have all went through Treff. I have always felt "taken care of" and all bases covered. He looks out for you and makes sure you are covered the same way he cov went through Treff. I have always felt "taken care of" and all bases covered. He looks out for you and makes sure you are covered the same way he covers himself. More

by chilimack

Service Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Treff Laplant

Helpful 0

Report | Print

Oct 19, 2023 -

Sunset Ford of Waterloo responded

We truly appreciate you sharing this with us and for your loyalty! Our team always enjoys working with you, and we look forward to your next visit!

October 17, 2023

Dealership Rating

Employee Rating

Lonnie does a great job helping me with my truck for service that is needed ….score between 1 -10 she is rated 10… service that is needed ….score between 1 -10 she is rated 10… More

by STORMYDK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 18, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for the great review! It was wonderful working with you, and we will see you next time!

October 12, 2023

Dealership Rating

Employee Rating

Timely, professional, friendly service. Lonnie was helpful in scheduling appointment for getting recall taken care of. Lonnie was helpful in scheduling appointment for getting recall taken care of. More

by spete

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Oct 13, 2023 -

Sunset Ford of Waterloo responded

Thank you so much for sharing this! We are lucky to have Lonnie on our team, and it is great to hear that she took care of you. See you next time!

Dealership Inventory (108 Vehicles)

2024 Ford F-250 | new

$61,365

2024 Ford F-250

new

Antimatter Blue Metallic exterior

Automatic

Four-wheel Drive

$61,365

View Vehicle Details

View Details

2024 Ford Escape | new

$32,900

2024 Ford Escape

new

Agate Black Metallic exterior

Automatic

All-wheel Drive

$32,900

View Vehicle Details

View Details

2024 Ford Bronco Sport | new

$38,095

2024 Ford Bronco Sport

new

Azure Gray Metallic exterior

Automatic

Four-wheel Drive

$38,095

View Vehicle Details

View Details

2024 Ford Escape | new

$31,510

2024 Ford Escape

new

Vapor Blue Metallic exterior

Automatic

All-wheel Drive

$31,510

View Vehicle Details

View Details

2023 GMC Terrain | used

$26,995

2023 GMC Terrain

used

Summit White exterior

Automatic

All-wheel Drive

$26,995

View Vehicle Details

View Details

2022 Kia K5 | used

$22,595

2022 Kia K5

used

Everlasting Silver exterior

Automatic

Front-wheel Drive

$22,595

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.