Logan Hankins

We had a great experience from start to finish purchasing our Forester at Garavel Subaru. The team there is awesome! Stephen was great! He spent time with us and had extended knowledge about the entire car. our Forester at Garavel Subaru. The team there is awesome! Stephen was great! He spent time with us and had extended knowledge about the entire car. (We did look at other dealerships, but no comparison). At purchase (on a Sunday) we wanted a hitch added for bicycle rack. The service department was able to obtain the hitch and install it the very next day! On Monday, we picked up the car with the hitch already installed!!! No return visit needed! Stephen even checked on us after purchase to make sure everything was good! We will recommend Garavel Subaru to our family & friends! Thanks Garavel! Nancy & Mike DeLuca. More

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Joe was absolutely amazing in the process of buying my 22 Subaru Legacy. He answered all of my questions and made sure I left knowing all of the features that this car comes with. He did not once pressure me Subaru Legacy. He answered all of my questions and made sure I left knowing all of the features that this car comes with. He did not once pressure me into buying before I was ready which is rare to find and was greatly appreciated. I would recommend Garavel Subaru and Joe specifically to anyone looking for a great experience. More

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Michele was very friendly and knowledgeable. She made sure to make herself available to us and always answered our emails in a timely fashion. She went above and beyond our expectations and we h She made sure to make herself available to us and always answered our emails in a timely fashion. She went above and beyond our expectations and we highly recommend her. More

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Joe W. was wonderful to work with, he made the whole process easy and painless. I highly recommend the Garavel team for your new and used car needs. Many th was wonderful to work with, he made the whole process easy and painless. I highly recommend the Garavel team for your new and used car needs. Many thanks! More

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The car is great but the purchase process was very disappointing. I felt like just a number in a queue. I was told the manager's schedule may be too busy to speak with me. I was called on my way do disappointing. I felt like just a number in a queue. I was told the manager's schedule may be too busy to speak with me. I was called on my way down to pick up the car to tell me that my appointment was cancelled because they did not have proof of insurance (dealership had contacted the insurance agent for this). Luckily I had secured the proof of insurance myself and was able to get my car. I would not recommend this dealership. They need to work on treating their customers like they are valued, even if they are not purchasing a Subaru from them (I purchased a Honda that was on their lot). I'm still waiting for the Used Parts Manager to contact me and my inquiry is now about 6 weeks old. A shout out to Ken in the Service Dept - he was wonderful - does know the meaning of customer service. Others can learn from him. More

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Fourth Subaru from Gravel in Norwalk, CT. Dave Novik in sales is a true professional, and the overall team is supportive. The process was smooth and low pressure, with fair pricing. I highly Dave Novik in sales is a true professional, and the overall team is supportive. The process was smooth and low pressure, with fair pricing. I highly recommend this dealership and this salesman. More

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Excellent service ! From beginning to end. Marg, David, Rudy, and Logan were super helpful. Thank you again. ❤️‍🔥 From beginning to end. Marg, David, Rudy, and Logan were super helpful. Thank you again. ❤️‍🔥 More

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They are nice people 👌 and they are read to help you for everything you need to know about Suburu cars. everything you need to know about Suburu cars. More

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I had a fantastic experience with Michele, who helped us purchase our Honda CRV. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got t purchase our Honda CRV. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for our needs. She patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Michele's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with a big smile on my face, all thanks to her for the exceptional, dedication and expertise. I highly recommend them ( Michele ) to anyone in search of a great car-buying experience! More

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Our sales consultant, Michele, was very helpful and patient answering all of our questions. All memebers of the team were also friendly and professional. patient answering all of our questions. All memebers of the team were also friendly and professional. More

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