Logan Goulette

I purchased a vehicle from Josh Giard at handy cars Williston Rd he was very helpful and the car was what I was looking for I would highly recommend him as a salesmen. Williston Rd he was very helpful and the car was what I was looking for I would highly recommend him as a salesmen. More

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Satisfied with how they were able to listen to my needs, and make it effortless getting a payment to what I had in mind and make it effortless getting a payment to what I had in mind More

by marcusdutkiewicz Verified Customer Verified Customer

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Your people are excellent at this dealer ship in Burlington area. Good job guys. Thanks Burlington area. Good job guys. Thanks More

by terrytatro Verified Customer Verified Customer

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It's been many years since I've bought a new truck and I wasn't looking forward to the process, but Chris Carey and everyone at Handy's Downtown made the process easy and enjoyable. They found me the exact wasn't looking forward to the process, but Chris Carey and everyone at Handy's Downtown made the process easy and enjoyable. They found me the exact truck I was looking for at a price that met my budget. The paperwork process was simple and straight-forward. We plan on going back to Chris when my wife needs a new vehicle. Thanks, Handy's Downtown! More

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I was very pleased to have worked with Jordan he was helpful with any questions we had and made the transition to my new vehicle easy I would highly recommend him Logan was also very pleasant to work w helpful with any questions we had and made the transition to my new vehicle easy I would highly recommend him Logan was also very pleasant to work with the paperwork went very quickly Ty u both so much love my new ride More

by martinchristina418 Verified Customer Verified Customer

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Jordan did everything he could to get us what we wanted and was a pleasure to work with! and was a pleasure to work with! More

by tctardiff Verified Customer Verified Customer

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Adam Luneau and his team always goes above and beyond and provides the best customer service. provides the best customer service. More

by k.smith0 Verified Customer Verified Customer

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I purchased a used vehicle from Handy Downtown / Handy Toyota of St Albans, VT on 4/21/25 as an out of state resident. The vehicle was portrayed to be a safe vehicle by what appeared to be a valid VT stat Toyota of St Albans, VT on 4/21/25 as an out of state resident. The vehicle was portrayed to be a safe vehicle by what appeared to be a valid VT state inspection sticker placed on the bottom left corner of the windshield with an expiration of 12/25. Yesterday on 4/28/25 I brought the vehicle to a Massachusetts Motor Vehicle Safety Inspection station where it failed for a non functioning parking brake and a broken tail light lens. Driving with this rejection is a traffic violation and subject to fines and penalties. This should not be a concern when buying a vehicle from a reputable dealer, and it's not acceptable when the vehicle is represented to be up to safety standards. I have tried contacting the dealer via email and my phone call has been directed to a voice mail box with no response since. The 30 day / 1000 mile limited powertrain warranty and "Handy Care" service that comes with the vehicle sale offering reduced service costs are useless if contact with the dealership is not reciprocal. No where on the sales agreement is it listed to be an "as-is sale." I don't understand how a vehicle can be sold by a dealer that will not pass a basic safety inspection if it has a current state inspection sticker already and was claimed to have gone through a pre-purchase inspection via the CarFax. How do these safety related faults slip through on their end? Based on the lack of communication from the dealer I feel that the inspection sticker that was placed on the vehicle may have been the result of a falsified inspection and was wrongly portrayed as a safe vehicle. If the dealer did this with my vehicle, I question how many other vehicles the dealer has sold that are possibly unsafe while having what appears to be a current valid inspection sticker. Watch out and make sure you get your next vehicle inspected by a third party before committing to a sale where they won't take care of you afterwards. Working with Chris was wonderful and the dealership offered a generous trade in value, but the product and after sale support is severely lacking. UPDATE/EDIT 5/1/25 General Manager Adam L. reached out to me yesterday, I was unavailable. Today we were able to make contact. Adam expressed to me the great pride he has in regards to his family dealership's reputation and wanted to help make things right. He was able to acknowledge the communication failures (which he genuinely seemed unhappy about) as part of a respectful discussion and even offered to split the cost of the emergency brake repairs at a shop close to me. He also was touching base on the other portions of my complaint to a satisfactory standing. I hope the offer is followed through and the dealership can maintain the reputation he wants it to hold. I will update this review on that result. Based off our conversation Adam seems great to work with and an excellent employer to work for. More

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After I emailed the dealership about a car they contacted me right away. I was able to test drive it that day. Everyone was very helpful. me right away. I was able to test drive it that day. Everyone was very helpful. More

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This was the most efficient and friendliest experience I’ve ever had at a dealership. No games, just good service. Thank you!! I’ve ever had at a dealership. No games, just good service. Thank you!! More

by lindseyaowen Verified Customer Verified Customer

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