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Loan Pham
Loan Pham at Jim Ellis Chevrolet of Atlanta

Loan Pham

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.5
115 Reviews
4.5

115 Reviews

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115 Reviews of Loan Pham

May 16, 2025

Dealership Rating
Employee Rating

Purchased a 2022 Malibu in November 2024, 3 months later engine light came on due to turbo boost engine pressure low. We've taken it back to the dealer 3 times and the engine light came on again with the sa More

by Toya713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 08, 2025

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Employee Rating

Loan Pham did an amazing job keeping us updated on the repairs to our truck.The repairs were done in a timely manner and we received our truck nice and clean. More

by Jcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 09, 2025

Jim Ellis Chevrolet of Atlanta responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

February 21, 2025

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Employee Rating

Jim Ellis is very responsive and very informative. They communicate well and have great customer service. More

by WARRENS_05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Michael Fair

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Feb 23, 2025

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

December 27, 2024

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Employee Rating

Tooo expensive on sale and service. I don't want to go to this place. More

by NAHARAKHANAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Brian Baker, Nicolas Caicedo

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Dec 28, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 06, 2024

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Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo , David Theriault

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Dec 07, 2024

Jim Ellis Chevrolet of Atlanta responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 16, 2024

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Employee Rating

Everything was great! !! Loan was so nice, helpful and friendly!!! I appreciate the ride home and back! Everything was very easy! More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your kind words, Judy, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

November 06, 2024

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Employee Rating

Great service and product, purchase 2025 Corvette, Sales and finance did a great job., i was in and out of the dealership in a few hours. More

by lashawnreaves
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Reggie Stagmaier, Ron Durham, Adam Toms , Kalo Brantley

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Nov 07, 2024

Jim Ellis Chevrolet of Atlanta responded

It's great to hear that we were able to get you exactly what you needed. Congratulations on your 2025 Chevrolet Corvette! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

November 04, 2024

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Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Michael Fair, Jason Blanchard, Brian Baker, Nicolas Caicedo , David Theriault

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Nov 08, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 21, 2024

Dealership Rating
Employee Rating

The service was great. Experience was wonderful. Retanza always takes great care of me and my baby. I can't say enough about these folks making a not so great situation p More

by idonthaveascreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji, Retanza Grier

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Oct 21, 2024

Jim Ellis Chevrolet of Atlanta responded

We are very happy to hear that Retanza provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

October 18, 2024

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Employee Rating

Wonderful experience overall, fair negotiations, helpful staff, great financing, great car! Service dept on my Chevy Volt (trade in) was also helpful and fair. Excellent experience overall. More

by ad.steedley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ned Iwuji , Clarence Williams, wonderful guy!!!

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Oct 18, 2024

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

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