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Loan Pham
Loan Pham | Page 12
Service Advisor
Jim Ellis Chevrolet of Atlanta
5900 Peachtree Blvd.
Atlanta, GA 30341
124 Reviews
124 Reviews
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124 Reviews of Loan Pham
January 18, 2023
It took a few days to hear back from them but that was due to the amount of work they have at any one time. They were very responsive and followed up with me often. Everyone was very helpful. due to the amount of work they have at any one time. They were very responsive and followed up with me often. Everyone was very helpful. More
by elsalgadorivera
Verified CustomerOther Employees Tagged: Vladimir Kochubey , Sonja Brown
January 17, 2023
Super friendly and helpful staff. And the professional detailing is second to none. Thank you! And the professional detailing is second to none. Thank you! More
by KWSHAUN
Other Employees Tagged: Vladimir Kochubey
January 13, 2023
3 1/2 hrs for an oil change! Ridiculous. This visit was free, due to me waiting 3 hours, my last visit. Only for me to wait longer, than last time. I only came back, due to the o Ridiculous. This visit was free, due to me waiting 3 hours, my last visit. Only for me to wait longer, than last time. I only came back, due to the oil change being free. Never again! More
by Samantha Ramirez
January 08, 2023
Actually accommodate customers with bust schedules with rideshare should wait unexpectedly takes longer than anticipated for maintenance work. rideshare should wait unexpectedly takes longer than anticipated for maintenance work. More
by tracey_holt
Other Employees Tagged: Vladimir Kochubey , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, Apologies for not recalling the last two reps to rate.
January 05, 2023
The service center is awful. Even with an appointment, I've had to sit for hours on end just for an oil change. There are not enough techs for the amount of appointments booked Even with an appointment, I've had to sit for hours on end just for an oil change. There are not enough techs for the amount of appointments booked. Also, the waiting area is uncomfortable and poorly maintained. There is a disconnect between the agents and the techs and a lack of communication. There is no respect for the customer's time when appointments are merely suggestions, and even an oil change can take 4 to 5 hours to complete. After my latest service with me car sitting there for 4 days, the work was completed, but the next day, the Check Engine light came on again. Jim Ellis deals with higher end vehicles and the service department should reflect that. Instead, I feel I could get more consistent and efficient service from Jiffy Lube. More
by crandalldesigns
Other Employees Tagged: Catherine made a valiant effort to keep me updated and to expedite the service. 5 stars
January 04, 2023
They very nice and also they do create jobs appreciate all they do thank you guys all they do thank you guys More
by SAIKOUC
Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez , Sonja Brown, Retanza Grier, Christian Locklear, Charles Prayor, David Theriault
December 29, 2022
Always get me in on time and finish within the 2 hour time limit they give me. Customer service is phenomenal and do a great job with my vehicles. time limit they give me. Customer service is phenomenal and do a great job with my vehicles. More
by NSIDARI15
Other Employees Tagged: Elise Schaaf , Retanza Grier
December 23, 2022
I dropped off my car at 9:30 one morning and didn’t get it back until 12:30 the next afternoon. Very slow, very few updates on what was happening. I needed a tire checked and was told it would be done with it back until 12:30 the next afternoon. Very slow, very few updates on what was happening. I needed a tire checked and was told it would be done within 3 hours. More
by RYP
Other Employees Tagged: Elise Schaaf
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