Lincoln Satram

Experience was very enjoyable. Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer! Everyone was friendly and helpful, made the purchase of a vehicle easy Will definitely be a return customer! More

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Customer service was exceptional. Our salesman was very personable and informational. He patiently answered all of our questions. Our salesman was very personable and informational. He patiently answered all of our questions. More

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They are very friendly and easy to work with. I noticed some damage to the headliner after picking up car and they have corrected it quickly and professionally. I noticed some damage to the headliner after picking up car and they have corrected it quickly and professionally. More

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I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else. Good cars with good mileage. Service dept is always on point don't take my car no where else. More

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Salesman and finance manger were both very helpful and made our car buying experience a good one. Salesman wasn’t pushy and was very good guy to work with. made our car buying experience a good one. Salesman wasn’t pushy and was very good guy to work with. More

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The dealership was not pushy. Customer service was awesome. Lisa and Lincoln were fantastic. Thanks! Customer service was awesome. Lisa and Lincoln were fantastic. Thanks! More

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Supreme Dealership I have been a Toyota of Louisville customer for over 15 yrs or more. I'm always greeted with great customer service satisfaction. My salesman Joe Camp I have been a Toyota of Louisville customer for over 15 yrs or more. I'm always greeted with great customer service satisfaction. My salesman Joe Campbell is Amazing & Sales Manager Rick Donnell is superior. More

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*Warning to out of state buyers* I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had m I was contacted by Lincoln Satram fairly quickly upon my request for a vehicle at this location. I'm an out of state buyer so I more than likely had more questions and concerns and I'm purchasing sight unseen. Lincoln started out great, answered quickly, sent over pictures and we connected on the phone. Pleasant conversation. Everything was on the right track. We matched up numbers and I had sent over all of my payoff information and we were in agreement. Lincoln's exact words are"My GM's left for the evening, I'll let you know in the morning for sure" I wait until 1pm and I have no response so I send a friendly check-in email and text. No reply for a few hour. Lincoln's finally lets me know it's his dayoff and he'll send over the info at 5:30pm as well as a video of the vehicle running. I requested the vehicle video running after I had agreed to pick up the vehicle the following day or day after. No response.No paperwork. No Video. I then reach out once again the following day(Now 3 days waiting for GM), and Lincoln tells me the vehicle has been sold. Mind you, I've already taken the credit hit by getting financed and my bank had put all the money in my account so that I was able to pay by cash or cashiers check as this is an out of state purchase. Lincoln tells me they do not hold cars. Which is weird. I mean, let me know that in the beginning, and I would of put a larget deposit down. Or give me a shout out and let me know someone else is interested. I had requested the day off from work, got financed and was ready to go and just needed the "GM to sign off the final number" in which I never heard back from. Something is shady here. If I could pass on anything it's to let out of state buyers you do not hold cars. I've never seen a dealership do that, or not take a deposit. If this is the case, it would have been nice to know this ahead of time. I 100% do NOT recommend this dealership to any out of state buyer as their business practice and communication is lacking. I'm deeply hurt and frustrated. More

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Had a wonderful experience Lincoln satram made my experience pleasurable great car great salesperson great price I would highly recommend seeing him for all your transportation Lincoln satram made my experience pleasurable great car great salesperson great price I would highly recommend seeing him for all your transportation needs. All my needs were fulfilled More

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Awesome Experience I just bought a RAV4 today from LINCOLN SATRUM. What an AWESOME EXPERIENCE! He was extremely friendly! I trusted him explicitly and NO HIGH PRESSUR I just bought a RAV4 today from LINCOLN SATRUM. What an AWESOME EXPERIENCE! He was extremely friendly! I trusted him explicitly and NO HIGH PRESSURE SALES TACTICS! I felt like he had my best interest at heart. THANK YOU, LINCOLN for such a POSITIVE EXPERIENCE! More

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