Lily M
Lily M at Mazda of New Rochelle
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Lily M

Business Manager

Mazda of New Rochelle

1 E Main ST
New Rochelle, NY 10801

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4.9
143 Reviews

Dealership Experience

9 yrs, 2 mos

Languages Spoken

Albanian Albanian

English English

4.9

143 Reviews

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143 Reviews of Lily M

May 19, 2024

Dealership Rating
Employee Rating

I am very pleased by the outstanding service I recieved. I would certainly recommend to everyone. More

by Kevin Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Mazda of New Rochelle responded

Hi Kevin, Thank you for your kind words! We're delighted to hear that you received outstanding service at Mazda of New Rochelle. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out.

April 30, 2024

Dealership Rating
Employee Rating

Amazing experience great staff and they are very accommodating I am so happy I got my car from there! Keep up your amazing work you are very professional! Bravo!! More

by Irenef24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Mazda of New Rochelle responded

Hi Irene! We're thrilled to hear that you had an amazing experience at Mazda of New Rochelle and that our staff was accommodating. Thank you for choosing us for your car purchase, and we appreciate your kind words! If you need anything else or have any questions, feel free to reach out anytime.

April 26, 2024

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Employee Rating

"In general, they are good to deal with, except for some sales representatives you have to be careful with. The sales manager, Kenneth Lopez, is really nice, and the sales rep, Jasper, is also nice." More

by fadycpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Lopez, Jose Lopez , Angel

Apr 27, 2024

Mazda of New Rochelle responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

April 06, 2024

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Employee Rating

Very nice dealership with friendly staff . Eric was very helpful with my car needs. Questions all answered More

by sciardiello
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Carbonell

Apr 09, 2024

Mazda of New Rochelle responded

Hello Sciardiello, Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience at our dealership and that Eric was able to assist you with your car needs. If you have any further questions, feel free to reach out to us.

March 16, 2024

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Employee Rating

Very good dealership. Would recommend them. Ask for Gwen. Salesperson. The best . And helpful,, sales More

by Mydogmd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gwen

Mar 18, 2024

Mazda of New Rochelle responded

Hello, Thank you for your recommendation! We're thrilled to hear that you had a very good experience with us and that Gwen provided exceptional and helpful sales service. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your feedback and support!

March 14, 2024

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Employee Rating

I am so fortunate that my closest Mazda dealership has excellent services. My sales rep was very patient in introducing my target vehicle and answered my consistent questions. Also, the finance staff taug More

by xs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2024

Mazda of New Rochelle responded

Hello, Thank you for your wonderful review! We're delighted to hear that you had an excellent experience at Mazda of New Rochelle. Providing exceptional service and addressing your questions is our priority. We appreciate your support and look forward to serving you in the future. If you have any further questions or need assistance, feel free to reach out.

March 03, 2024

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Employee Rating

What an amazing experience with Charles. Mazda was my 6th dealership and I wish that it was my first. I wasn’t expecting to close a deal that day but Charles made it happen for us. He made t More

by Priscilla H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charles Cunningham

Mar 03, 2024

Mazda of New Rochelle responded

Dear Priscilla, Thank you so much for your wonderful feedback! We're thrilled to hear that Charles provided you with an amazing experience during your visit to Mazda of New Rochelle. We take pride in our dealership's inviting atmosphere and exceptional staff. We look forward to seeing you again soon!

February 15, 2024

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It was a pleasure working with massino when I purchased my car. He was patient, knowledgeable, and made the process easy. More

by Augustus1914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Massimo Stecchi

Feb 16, 2024

Mazda of New Rochelle responded

Thank you for your feedback! We're delighted to hear that you had a great experience working with Massino at Mazda of New Rochelle. Providing excellent customer service and making the car-buying process easy is our goal, and we're glad Massino could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

February 06, 2024

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Employee Rating

Charles is awesome! Extremely patient and super helpful. I had a great experience with Charles. More

by Frbrantley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2024

Mazda of New Rochelle responded

Thank you for your feedback! We're glad to hear that Charles provided you with excellent service at Mazda of New Rochelle. We appreciate your kind words about his patience and helpfulness, and we're pleased that you had a great experience with him.

February 06, 2024

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Employee Rating

Charles was awesome. Extremely patient and understanding. This has been my best experience leasing a new vehicle. I look forward to working with him in the future. More

by Clarencethomas94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2024

Mazda of New Rochelle responded

Thank you for your feedback! We're delighted to hear that Charles provided you with an exceptional leasing experience at Mazda of New Rochelle. We appreciate your kind words about his patience and understanding, and we're thrilled to know that this was your best experience leasing a new vehicle. We look forward to serving you again in the future.

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