Lillian Munoz | Page 5
Service Advisor
Arrigo Dodge Chrysler Jeep RAM West Palm Beach
6500 Okeechobee Boulevard
West Palm Beach, FL 33411
Dealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Languages Spoken
English
Spanish
60 Reviews
Write a Review60 Reviews of Lillian Munoz
February 21, 2023
Hands down the most neglected and disrespected I have ever felt as a customer. Service department was downright horrible starting with the service manager Cornell. Have yet to be contacted by the genera ever felt as a customer. Service department was downright horrible starting with the service manager Cornell. Have yet to be contacted by the general manager in regards to my experience. More
Other Employees Tagged: Service manager Cornell
January 16, 2023
Lillian Munoz was both helpful & knowledgeable. She made waiting at a car dealership pleasant. I will certainly use Arrigo for my future servicing needs as long as Lillian is my service advisor. I’ She made waiting at a car dealership pleasant. I will certainly use Arrigo for my future servicing needs as long as Lillian is my service advisor. I’ll be sure to schedule my next service visit with her. More
January 05, 2023
Had a great visit today for my oil change. It was done in a much shorter time than anticipated. But what made my visit really great was Lilian Munoz. She was so nice and so helpful and she a It was done in a much shorter time than anticipated. But what made my visit really great was Lilian Munoz. She was so nice and so helpful and she actually listened and gave me all the answers to my questions. I hope to have her as my advisor again when I need my next oil change. She is fantastic. More
January 02, 2023
Worst service department imaginable. Had my vehicle for a week to tell me I had a bad battery. Changed the battery and still have the same issue. When I called to tell them that they had Had my vehicle for a week to tell me I had a bad battery. Changed the battery and still have the same issue. When I called to tell them that they had not fixed the issue I got nothing but the voicemail and still no one has returned my call. Will not be a returning customer. More
January 02, 2023
Worst service department imaginable. Had my vehicle for a week to tell me I had a bad battery. Changed the battery and still have the same issue. When I called to tell them that they had Had my vehicle for a week to tell me I had a bad battery. Changed the battery and still have the same issue. When I called to tell them that they had not fixed the issue I got nothing but the voicemail and still no one has returned my call. Will not be a returning customer. More

