Lillian Munoz

I purchased my third vehicle from this dealer, in less than a week after this purchase the car breakdown on me I called the service department for assistance, I was told someone will give a call back to h than a week after this purchase the car breakdown on me I called the service department for assistance, I was told someone will give a call back to help solve the issue that was a lie, I contacted my salesman CJ for assistance he stated due to the fact that I didn’t purchased an extended warranty whatever happened I’m on my own. I don’t think it’s fair to be treated that way regardless I’m a long term customer or not, my case shouldn’t be addressed so poorly more consideration should be given, I’m so embarrassed I have been mocked by my friends whom I advised to consider this dealership for his next purchase. More

by MAXODONATIEN Verified Customer Verified Customer

Helpful 0

Report | Print

VERY PROFESSIONAL ALWAYS SMILING SUPER PATIENT AND HELP ME TO GET A GREAT DEAL I RECOMMEND COME SEE THIS PEOPLE THEY ARE THE BEST ME TO GET A GREAT DEAL I RECOMMEND COME SEE THIS PEOPLE THEY ARE THE BEST More

by rruiz10 Verified Customer Verified Customer

Helpful 0

Report | Print

Lilian is an amazing attribute to the arrigo team Confident positive informative and professional A definite problem solver Confident positive informative and professional A definite problem solver More

Helpful 0

Report | Print

The buying experience was very good. My sales rep was a total professional. Finance and insurance reps were on their games as well. However, I am upset that my new car is already in My sales rep was a total professional. Finance and insurance reps were on their games as well. However, I am upset that my new car is already in for service after just 6 days of ownership and only 200 miles. Power window won't roll up! I was told that I would not have my new vehicle back for at least 1 week. I know these things happen. I appreciate the loaner and the professionalism of the service staff, but not being able to drive my brand new car puts a damper on an otherwise pleasant experience. PS - was I supposed to get a welcome kit? More

by SALLAB Verified Customer Verified Customer

Helpful 0

Report | Print

Top shelf service and feedback. Quick turn around time for required service with knowledgeable feedback regarding future maintenance concerns. Quick turn around time for required service with knowledgeable feedback regarding future maintenance concerns. More

by davdmp11 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent customer service! My vehicle was serviced and finished rather quickly, the wait was not long at all. My vehicle was serviced and finished rather quickly, the wait was not long at all. More

by madelin04241981 Verified Customer Verified Customer

Helpful 0

Report | Print

Went for an oil change and end up needing water pump replaced. They were quick to get me in a rental and had my jeep ready the next day. Thanks, very efficient! replaced. They were quick to get me in a rental and had my jeep ready the next day. Thanks, very efficient! More

by CODYCOLAZANTTI1 Verified Customer Verified Customer

Helpful 0

Report | Print

Lillian was thorough, and responsive to all of my questions. It was a pleasure having her as my service advisor. I also appreciated getting a video and thorough explanation about my vehicle. questions. It was a pleasure having her as my service advisor. I also appreciated getting a video and thorough explanation about my vehicle. More

by ldelpopolo Verified Customer Verified Customer

Helpful 0

Report | Print

Service was great, they completed the service in less time than they told. Very happy. time than they told. Very happy. More

by roger.soto Verified Customer Verified Customer

Helpful 0

Report | Print

The Dealership is just confused on how they should schedule time. My schedule time for someone to bring your car in when you’re not gonna look at it within the next three days. schedule time. My schedule time for someone to bring your car in when you’re not gonna look at it within the next three days. More

by davi0 Verified Customer Verified Customer

Helpful 0

Report | Print