Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
449 Reviews
4.9

449 Reviews

Write a Review

Dealership Experience

24 yrs, 1 mo

449 Reviews of Leslie Hurst

June 15, 2024

Dealership Rating
Employee Rating

Needed transmission work done. New torque converter was installed and vehicle is running fine. Two year warranty on part. More

by SHELBELLDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

June 14, 2024

Dealership Rating
Employee Rating

Service is always smooth and easy for the customer. We’ve never encountered an issue. More

by BUCHHA90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Jimenez

June 14, 2024

Dealership Rating
Employee Rating

I have been treated kindly at this dealership for many years and Leslie is always great to accommodate my need. I only wish I could get a part I’ve waiting for since July 2023. Please help. Thank yo More

by MACBRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2024

Dealership Rating
Employee Rating

I had a 9:45 appointment for an oil change and didn't get my car back until 11:58am. More

by D4ANDERS
Service Time
Service Communication
Recommend Dealer
No

June 11, 2024

Dealership Rating
Employee Rating

Leslie was a great help with my service appointment. I told her I was going to wait for my repair to be done and she made sure it was taken care of. Thank you again. Besides the wait , it went well More

by BERRYVONG666
Recommend Dealer
Yes
Jun 11, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Berryvong! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 11, 2024

Dealership Rating
Employee Rating

Problem not resolved by dealer or GM. May go buy a vehicle from another manufacturer More

by EBJIMMYG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bernard Gunn

June 07, 2024

Dealership Rating
Employee Rating

Dealer is always easy to schedule with and get needed /routine work done. Thank you More

by 34amandam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 07, 2024

Dealership Rating
Employee Rating

I love Leslie. I have bought all my cars at faulkner and she has always been service lady. Always so helpful and responsive to my calls and questions. She’s an amaz More

by julieannagillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Julieanna, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 06, 2024

Dealership Rating
Employee Rating

Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More

by DOWNINGTOWNWEST215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Paden, Luis Jimenez

June 06, 2024

Dealership Rating
Employee Rating

Exceeded expectations! Service Team was great throughout the entire process. I have no problem recommending them to friends and family More

by ANDREWCOOK140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller, Luis Jimenez

Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Andrew! Please let us know if we can do anything else to help!

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