Leonie Null

The Ourisman service team at Ourisman CDJR in Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommende Clarksville, Maryland is superb!!! After completing the service appointment for my Dodge Durango, all the known issues were resolved and recommended maintenance was performed. I highly recommend this dealership to people looking for a five star dealership purchase and subsequent five star service experience. More

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Great service and sales department. I am completely satisfied on the way they handled my truck service I am completely satisfied on the way they handled my truck service More

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Extremely professional - had the parts which were needed, scheduled the service and got it done on time. scheduled the service and got it done on time. More

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Never have been good. Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days Left my car there for a tailgate recall about 2 months ago for 2 days. They said it would only take a day. Called to see if it was done after 2 days and they said no. Then when I went to pick it up they tried to give me the wrong truck back. Had to reschedule. Went to have warranty work done on the front end and they stripped the bolts. Had to go back again. Took them 5 weeks to get the parts. Bad customer service........ More

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Professional, not pushy, offered options, used available coupon that I forgot to bring. Nice waiting area and clean store overall. They make it easy too, in and out! coupon that I forgot to bring. Nice waiting area and clean store overall. They make it easy too, in and out! More

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Ourisman is always top notch - great service- friendly personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish personnel and perfect results. They always do what they say they are going to do, and finish when they say they are going to finish More

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Fantastic service as usual. We had an oil change performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Than performed. We were pleasantly surprised with the tire rotation and washing of vehicle. We wash our wrangler but after service it was sparkling!! Thank you!! More

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It was very easy to schedule the appointment, next day and they got the work done fast. Very pleased and will return for service. Great work! and they got the work done fast. Very pleased and will return for service. Great work! More

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They always do a nice job with our Jeep. The service desk is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could is always friendly and helpful. I only have one little criticism & it would be nice if I didn’t have to remember to request a car wash, that it could be done automatically👍😀 More

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I’ve purchased my Jeep Grand Cherokee from this location about a year ago. From sales to service, the experience has been great! Definitely recommend them to anyone! about a year ago. From sales to service, the experience has been great! Definitely recommend them to anyone! More

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