Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
86 Reviews
4.8

86 Reviews

Write a Review

86 Reviews of Lauren Fusaro

June 08, 2025

Dealership Rating
Employee Rating

Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Report | Print
Jun 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 07, 2025

Dealership Rating
Employee Rating

Great followup and support on ordered parts and installation using service plan Prompt service and easy to work with More

by dskoogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 07, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad our team provided prompt service and thorough follow-up on your ordered parts and installation through your service plan. It’s our pleasure to make the process easy and convenient for you. We appreciate your trust and look forward to assisting you again!

June 06, 2025

Dealership Rating
Employee Rating

Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha More

by Antonjo_vuktilaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Report | Print
Jun 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that our team kept you informed and had your car ready on time. Providing quick updates and great service is what we strive for. We truly appreciate your feedback and look forward to seeing you again!

June 03, 2025

Dealership Rating
Employee Rating

Service work is good. Parts prices are high. One service technician recommended an air intake cleaning that was unnecessary. More

by Jonesbshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad to hear the service work met your expectations. We appreciate your comments and we regret falling short of your expectations. We're committed to addressing any concerns and If there's anything more you'd like to discuss, please feel free to reach out at (845) 288-0892 so we can promptly assist you.

June 02, 2025

Dealership Rating
Employee Rating

Always very professional and amazing staff the waiting room is so very clean and well kept. Love you guys More

by jcmcleanster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and appreciated our team's professionalism and the clean, comfortable waiting area. We love having you as part of our community and look forward to seeing you again! 💙

May 30, 2025

Dealership Rating
Employee Rating

Lauren was amazing. Great customer service. No wonder why she sit in the front. She deserve a raise. More

by jackie.renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're thrilled to hear that Lauren provided such amazing service. She truly is a valuable part of our team, and we'll make sure your praise is shared with her.

May 28, 2025

Dealership Rating
Employee Rating

It's always impressive to know that Toyota goes beyond expectation and is also a pleasure to work with. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Report | Print
May 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that your experience with Toyota exceeded expectations and was a pleasure. We truly appreciate your support.

May 22, 2025

Dealership Rating
Employee Rating

Very friendly and accommodating took care of my issue right away and I didn't even have an appointment very happy More

by impalass1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind review! We're so glad we could take care of your issue promptly, even without an appointment. Your satisfaction means a lot to us and we’re happy to help anytime.

May 21, 2025

Dealership Rating
Employee Rating

Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Thomas Hackett, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera, Judy Deems

Report | Print
May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad Joshua took such good care of you and got you out on time. We appreciate your kind words and look forward to seeing you again.

May 20, 2025

Dealership Rating
Employee Rating

I brought my car for a few items too complete and from the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. More

by buzzonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Report | Print
May 20, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad you felt welcomed and appreciated from the moment you arrived. It's wonderful to hear that your service visit went smoothly, and we truly look forward to seeing you again for any future needs!

1
2
...
9

Dealership Inventory (290 Vehicles)

used 2019 Chevrolet Trax car, priced at $10,490
2019 Chevrolet Trax
used
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
$10,490
View Details
used 2022 Toyota Tacoma car, priced at $34,293
2022 Toyota Tacoma
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$34,293
View Details
used 2020 Toyota Prius car, priced at $16,995
2020 Toyota Prius
used
Classic Silver Metallic exterior
Automatic
All-wheel Drive
$16,995
View Details
used 2022 Volkswagen Tiguan car, priced at $20,792
2022 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
$20,792
View Details
used 2018 Lexus NX 300 car, priced at $19,993
2018 Lexus NX 300
used
Eminent White Pearl exterior
Automatic
All-wheel Drive
$19,993
View Details
used 2020 Chevrolet Equinox car, priced at $17,791
2020 Chevrolet Equinox
used
Nightfall Gray Metallic exterior
Automatic
All-wheel Drive
$17,791
View Details
View All Inventory