87 Reviews
Write a Review87 Reviews of Laurel O'Connor
May 20, 2024
Working with the Front Royal Ford Service Center is great. Their Valet pick up and delivery service is next level customer service. Everyone involved in my service were exceptionally polite and profess great. Their Valet pick up and delivery service is next level customer service. Everyone involved in my service were exceptionally polite and professional More
May 18, 2024
Just a headlight replacement walk-in, very quick turn-around, and as always, Laurel made me feel welcome. She's one of the reasons I keep coming back - well, that and the excellent service from the turn-around, and as always, Laurel made me feel welcome. She's one of the reasons I keep coming back - well, that and the excellent service from the mechanics. Best in Front Royal for getting my cars serviced. More
May 18, 2024
Well informed and great service I knew what I needed to have done and the cost have done and the cost More
Other Employees Tagged: John Aguilar
May 13, 2024
Laurel was awesome in assisting me with the maintenance for my F150. Her sense of urgency and excellent follow up skills gave me real peace of mind knowing I was being taken care of. She was even able to g for my F150. Her sense of urgency and excellent follow up skills gave me real peace of mind knowing I was being taken care of. She was even able to get me back in my truck a day early! More
May 10, 2024
EVERYONE I dealt with at Front Royal Ford was truly amazing. The purchase of the vehicle took about 45 minutes. I had a significant service issue a few days after the purchase and the Service Departmen amazing. The purchase of the vehicle took about 45 minutes. I had a significant service issue a few days after the purchase and the Service Department was on it immediately along with my salesperson Billy. Laurel O'Connor was very attentive and her follow up with me was spot on. Tremendous staff all around. Would highly recommend to anyone! More
Other Employees Tagged: Zach Orndorff, Billy Albright, Roland Carter, John Aguilar, Kristian Andrews
May 03, 2024
Kristian was very welcoming and courteous. He explained everything to me and even followed up with what was going on. He explained everything to me and even followed up with what was going on. More
Other Employees Tagged: Roy Funk, Bryan Anders, Zach Orndorff, Patricia Terrazas, Tony Hussain, John Aguilar, Kristian Andrews, Hamza Saeed