Laura V. Torres
Laura V. Torres at City Volkswagen of Chicago
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Laura V. Torres

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
218 Reviews

2020 Sales Person Of The Year! 2020 Volkswagen National Award Winner of Q4 Drive Bigger Award! 2021 February Sales Person Of The Month https://www.cityvwchicago.com/laura-torres-drives-bigger/

Languages Spoken

Spanish Spanish

5.0

218 Reviews

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218 Reviews of Laura V. Torres

May 22, 2024

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Employee Rating

Laura is a phenomenal individual! I recently purchased a Tiguan R-Line and am incredibly happy with it. When I mentioned I wanted to trade in my Passat she guided me and informed me o More

by Michelle H
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

May 21, 2024

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Laura torres was extremely helpful. Lazaro del sol was instrumental and helpful in making the purchase of my vehicle smooth. I will buy all my future vehicles from city Volkswagen of More

by armandoinlans
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Recommend Dealer
Yes

Other Employees Tagged: Lazaro Del Sol

May 15, 2024

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Laurita una Excelente vendedora ya es la tercera ves q nos vende un auto y recomendé a mi hermana con Laurita y mi hermana salió con un carro a su cómodidad y feliz . 🙂 More

by Mishell
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Recommend Dealer
Yes
May 15, 2024

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Anthony Manteca - amanteca@cityvwchicago.com

May 09, 2024

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Just want to express our gratitude for the exceptional service we received from Laura during our visit. From the moment we walked in with our family, seeking to trade our car for a better fit, Laura's pat More

by Eddybrit06
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Recommend Dealer
Yes
May 09, 2024

City Volkswagen of Chicago responded

Thank you for taking the time to write this review, Eddy. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Anthony Manteca - amanteca@cityvwchicago.com

May 08, 2024

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Amazing customer service! They really take the time to get to know you and work with you to make sure you’re happy. I worked with Laura and will be referring family and friend More

by Camille M.
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: IRYNA HRYHAROVICH

May 08, 2024

City Volkswagen of Chicago responded

Thank you, Camille! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Anthony Manteca - amanteca@cityvwchicago.com

May 06, 2024

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Super friendly and easy to work with! ! I will definitely recommend the dealership and sales staff to others! More

by Rbachmann
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Recommend Dealer
Yes
May 06, 2024

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

May 05, 2024

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Laura, has been my Sales Consultant since moving to the Chicagoland area, she is awesome. I have owned or leased 5 VWs and Laura is responsible for the last two. She is extremely helpful, friendly, and c More

by jw.foster
Sales Price Transparency
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Recommend Dealer
Yes
May 06, 2024

City Volkswagen of Chicago responded

It's fantastic to hear that Laura provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

May 01, 2024

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I bought a car with 0 credit history They did their best to help me to buy really good car More

by Ihor Moroz
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Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, ANTHONY MANTECA

May 02, 2024

City Volkswagen of Chicago responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Chicago! Anthony Manteca - amanteca@cityvwchicago.com

April 30, 2024

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My dad celebrated his 82nd birthday with the most kindest people ever. Our experience was amazing! Dad was so happy and absolutely no words can describe the love he felt. This is one birthday he will neve More

by Aimone70
Sales Price Transparency
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Recommend Dealer
Yes
Apr 30, 2024

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Anthony Manteca - amanteca@cityvwchicago.com

April 24, 2024

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Great experience for my third car. Ray who sold me my Tiguan recommended me to Mark who helped my upgrade to the atlas! Quick. No xx. Deal done. More

by Armjr92
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Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto, Mark Coote

Apr 24, 2024

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well with Ray and Mark, and we truly appreciate your feedback. Anthony Manteca - amanteca@cityvwchicago.com

Apr 24, 2024

Armjr92 responded

Thank you team!

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