Launi Kopa | Page 62
Service Advisor
Dickson City Hyundai
1519 Scranton Carbondale Hwy
Scranton, PA 18508
Dealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
Specialties & Trainings
Hyundai Certification
Hyundai Best Practices
775 Reviews
Write a Review775 Reviews of Launi Kopa
August 29, 2019
As always fast courteous service department !! Because I have been going there for service for years . I like the people in the service department it’s nice when you call and state your name and th Because I have been going there for service for years . I like the people in the service department it’s nice when you call and state your name and they know who you are . They always get you in ASAP if you have a problem with your vehicle , and if something needs to be done they come out and talk to you about it and you decide if you want it done that day . Just a great place ! More
Other Employees Tagged: Adam Altvater, Mike Hayes, Brandon Ogrodnick, Fernanda Santos, Carlos !!
August 03, 2019
OUTSTANDING CUSTOMER SERVICE The ENTIRE. staff are so PROFESSIONAL, Courtesy, and ALWAYS make you feel like a "PART OF THE FAMILY" NOT just another number. I would like for Adam The ENTIRE. staff are so PROFESSIONAL, Courtesy, and ALWAYS make you feel like a "PART OF THE FAMILY" NOT just another number. I would like for Adam (SERVICE MANAGER).to know which I am sure he knows his Staff are #1 and I thank them for always being so kind! More
Other Employees Tagged: Anthony Tooson , Adam Altvater, Jonathan Johnson, Brandon Ogrodnick, The ENTIRE Service staff!
August 02, 2019
OUTSTANDING. CUSTOMER SERVICE AND PROGG I had an issue with my vehicle Brandon had the service appointment scheduled and a loaner vehice and they corrected the issues and they are always the I had an issue with my vehicle Brandon had the service appointment scheduled and a loaner vehice and they corrected the issues and they are always there to helpvan More
Other Employees Tagged: Adam Altvater, Jonathan Johnson, Brandon Ogrodnick
August 01, 2019
Excellent service department The staff is excellent at keeping you informed of progress with your vehicle and are great at efficiency when bringing the car in. Highly recommended! The staff is excellent at keeping you informed of progress with your vehicle and are great at efficiency when bringing the car in. Highly recommended! More
Other Employees Tagged: Adam Altvater
July 30, 2019
Help in an emergency Emergency help was provided promptly, courteously and knowledgeably. The oil sender had sprayed oil everywhere emptying the crankcase reservoir. Car w Emergency help was provided promptly, courteously and knowledgeably. The oil sender had sprayed oil everywhere emptying the crankcase reservoir. Car was towed to shop, loaner car provided and car fixed by end of day. Excellent work! More
July 17, 2019
In and out car done and done right. 1:45 appointment taken right. Just an oil change... out by 3:00pm. Love coming to Dickson City Hyundai. As I've said it's like seeing old friends. Tha 1:45 appointment taken right. Just an oil change... out by 3:00pm. Love coming to Dickson City Hyundai. As I've said it's like seeing old friends. Thanks to Launi and the rest of the crew. I can't believe almost 70,000 miles... all trouble free thanks to you all. More
Other Employees Tagged: Adam Altvater
July 17, 2019
Best service department ever Dickson City Hyundai was able to discover a problem where no one else could! The motorworld service dept in wilkes barre pa . was not able to find the Dickson City Hyundai was able to discover a problem where no one else could! The motorworld service dept in wilkes barre pa . was not able to find the problem with my trunk lid opening intermittently in 1 1/2 years. 1st time i took it to hyudai priblem is now fixed, and i have reasons why it can happen!! Plus i got a free inspection. Ficksin city hyundai will be my new service dept!! More
Other Employees Tagged: Adam Altvater, Brandon Ogrodnick, I dont.p
July 12, 2019
Tire picked up a nail. Leaking Due to location of puncture, replaced with new tire. Staff very friendly and empathetic. Explained everything. Service manager returned keys and sent Due to location of puncture, replaced with new tire. Staff very friendly and empathetic. Explained everything. Service manager returned keys and sent us on our way without charging, or paper work, saying she would take care of it, since we waited long time. More
Other Employees Tagged: Brandon Ogrodnick
July 09, 2019
Awesome I'm not sure if all dealers offer this, but my new sonata only had 2400 miles on it before a piece of glass got stuck in the side wall of the tire. Ca I'm not sure if all dealers offer this, but my new sonata only had 2400 miles on it before a piece of glass got stuck in the side wall of the tire. Called up, squeezed me in, new tire, no charge. Awesome More
Other Employees Tagged: Brandon Ogrodnick
July 04, 2019
Scheduled Service Satisfied with the service I received. I had some questions about some info I had been looking for. Launi took the time I needed to answer all of my q Satisfied with the service I received. I had some questions about some info I had been looking for. Launi took the time I needed to answer all of my questions and she did not rush through. Thank you Launi I am greatful More
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