Larry Green

We recently bought a 2023 Escalade Sport. We were lied to about rear entertainment being the same as originals , got some cheap knock off ones. The management team did not want to refund the We were lied to about rear entertainment being the same as originals , got some cheap knock off ones. The management team did not want to refund the money even though they were at fault, said that they already had paid for the aftermarket screens and did not make it right for us. We were always assured it would be the originals screens therefore we did not ask no further questions. If aftermarket was never mentioned that wouldve of been a deal breaker for us. I will not be recommending this dealership in the future to none of my colleagues. More

Helpful 0

Report | Print

My experience over the last ten years I just purchased my fifth car from Garland Cadillac. I have dealt with Ata Barakat since 2010. He goes the extra mile for his customer and always gree I just purchased my fifth car from Garland Cadillac. I have dealt with Ata Barakat since 2010. He goes the extra mile for his customer and always greets us with a welcoming smile. I highly recommend him to anyone I know who is looking for a new car. From new car sales to customer service, service writers and body shop, the experience has always been excellent. More

Helpful 1

Report | Print