Kyle Tyzio | Page 19

Dealership was outstanding in all phases of professional presentation, complete product knowledge, financial.options and in educating and resolving all buyer's concerns in a friendly helpful manner. My int presentation, complete product knowledge, financial.options and in educating and resolving all buyer's concerns in a friendly helpful manner. My interactions with Dan, Brian and Kyle were all on the highest, friendliest and most knowledgeable levels. All three of these gentlemen were more than helpful in assisting me to come to the most positive results in achieving mutually desirerabe and acceptable points of sale. More

by djpiersen Verified Customer Verified Customer

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This dealership is the worst. They willfully sold me a car with an huge and expensive issue. They willfully sold me a car with an huge and expensive issue. More

by j.j Verified Customer Verified Customer

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Very nice service from all parties. Got a fair deal on my trade in and purchase. I would definitely work with them again. Got a fair deal on my trade in and purchase. I would definitely work with them again. More

by andy98 Verified Customer Verified Customer

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My husband actively dislikes car shopping. He said our experience at Ferman was the best car shopping experience he's ever had, hands down. He said our experience at Ferman was the best car shopping experience he's ever had, hands down. More

by rsanorman Verified Customer Verified Customer

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All of the members I worked with were kind, caring, and delivered the utmost professionalism. They made my experience a delight delivered the utmost professionalism. They made my experience a delight More

by Kelly123 Verified Customer Verified Customer

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Clean welcoming everyone was friendly and helpful thank you very much was a great experience you very much was a great experience More

by menalopes92 Verified Customer Verified Customer

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Rosie is the best. Two years ago when I bought Z4 she kept it until I returned to FL to pick it up. Now she is keeping my newly purchased 330i. What a great person she Two years ago when I bought Z4 she kept it until I returned to FL to pick it up. Now she is keeping my newly purchased 330i. What a great person she is. Starting on line with Regina was also very good. Great team from start to finish. Always nice to see a fellow Michigan person on the team More

by mgmorris46 Verified Customer Verified Customer

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While I have been happy with the car, one thing that I find unsatisfactory is having to buy a new battery within 48 hours of driving off the dealer a lot and being locked out of the car due to the fact th find unsatisfactory is having to buy a new battery within 48 hours of driving off the dealer a lot and being locked out of the car due to the fact the locks and security system run off the battery. I understand that used cars are sold as is but a battery is something basic that should be tested and checked before the vehicle is delivered. Joseph as a sales advisor was excellent and extremely easy to deal with and I would consider working with him down the road on a future purchase. Kyle as the finance manager was ok to deal with. One thing I was not very fond of was him trying to tell me my interest rate was 12% when it was actually 8%. He did what I needed to but it required some back and forth arguing and I think that if it wasn’t for being 15 minutes to closing he may not have been as flexible. More

by sstorti Verified Customer Verified Customer

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Review part 2, The dealer agreed to cover any charges that I paid get get the issues resolved. Thank you for working things out. that I paid get get the issues resolved. Thank you for working things out. More

by sanjaybasdeo Verified Customer Verified Customer

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We are extremely happy with our purchase. Tom was incredibly nice and helpful. He addressed all our concerns and delivered the type of customer service you would expect at BMW. Would definite Tom was incredibly nice and helpful. He addressed all our concerns and delivered the type of customer service you would expect at BMW. Would definitely recommend him to everybody! More

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