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Kyle Russell
Refer Me
Kyle Russell
Service Advisor
Patriot Chrysler Dodge Jeep Ram of Pryor
5425 S Mill St
Pryor, OK 74361
50 Reviews
Dealership Experience
11 mos
Industry Experience
13 yrs, 2 mos
Languages Spoken
Armenian
50 Reviews
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50 Reviews of Kyle Russell
May 23, 2024
Very professional. Respectful. Got what I wanted.. Jesse Wilkins and ( Brandon don't know last name) & Derrick.. will recommend to everyone i know Respectful. Got what I wanted.. Jesse Wilkins and ( Brandon don't know last name) & Derrick.. will recommend to everyone i know More
by mickeyjameson
Verified CustomerOther Employees Tagged: Ashley Crisp, Sherri York, Derek Childers , Jesse and Brandon
Helpful 
May 23, 2024
The dealership is always professional. Kyle and Ashley are very good to work with. No complaints. Kyle and Ashley are very good to work with. No complaints. More
by vinox2
Other Employees Tagged: Ashley Crisp, Sherri York
May 22, 2024
Dealer has consistently had issues with cleanliness and attention to detail every single time I've taken a vehicle in for service. From engine oil all over the top of my engine, oily rags left inside my v attention to detail every single time I've taken a vehicle in for service. From engine oil all over the top of my engine, oily rags left inside my vehicle, oil smeared on the exterior; doors, handles, oil stained handprint on the headliner, oil on stearing wheel, fluids swapped/flushed from tranny/diffs, etc and no tightned plugs. Tracked oils tobky house, all over my driveway and sprayed all over the undercarriage and exterior. This last time was no different. Oil all over the top of my engine inside the compartment. Even tho I specifically brought up my concern prior to handing over my keys (basically wentbover what I'm writing here). Manager assured me he would make sure the tech was aware and would be careful. Went to get my pickup several hours later. Checked before i left and oil all over top of engine. Went inside spoke to same manager as in the morning as well as the woman who i paid. Shecwas friendly and helpful. The male manager not so much but i think i kinda put him on the spot. I asked him directly if he had passed my concerns to the tech. He said he had but can't watch them all the time. Additionally, after i arrived home i realized when they rotated my tires that they messed up my realignment and my steering wheel is off of wheel straight by 90 degrees. Just blows my mind this happens everytime. Even tho patriot has had to come clean my driveway, my pickup multiple times, reached out to me directly asking what they can do to earn back my business. More
by r_molsee
Other Employees Tagged: Ashley Crisp , I'm not certain of the employee's names.
May 06, 2024
Caring about my problem. Knowledgeable about my vehicle. Took time to show me whap happened Knowledgeable about my vehicle. Took time to show me whap happened More
by janerogers7772
Other Employees Tagged: Rick Wright, Ashley Crisp, Sherri York, Derek Childers
May 04, 2024
Service department is awesome and always on point. Will always come back for my service needs. Will always come back for my service needs. More
by Smfy
Other Employees Tagged: Misty Edwards, Rick Wright, Ashley Crisp, Sherri York, Jimmy Easton, Derek Childers, Mark Demaro
May 02, 2024
Kyle in the service dept. was quick and professional in ordering new tires for my car. Looking forward to future service with the dealership. was quick and professional in ordering new tires for my car. Looking forward to future service with the dealership. More
by grmarobin
April 24, 2024
Great dealership but I wish you would stop sending me these xxxx survey .I’ve already done two in the last month so STOP… these xxxx survey .I’ve already done two in the last month so STOP… More
by HOLLOWSA
Other Employees Tagged: Ashley Crisp, Sherri York
