I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
8 yrs, 11 mos
Languages Spoken
English
182 Reviews
Write a Review182 Reviews of Kyle Pullen
March 08, 2023
Everything was so easy and efficient. I was completely satisfied with the service I received. I was completely satisfied with the service I received. More
Other Employees Tagged: Shawn Murray, Anastacia Rebell
March 01, 2023
Had a very pressing need to replace the brakes & rotors on my daughters car. She has a forty five minute commute each day with my 2 year old grandson. Secor got her car in the next day and had it done in a on my daughters car. She has a forty five minute commute each day with my 2 year old grandson. Secor got her car in the next day and had it done in a few hours. Very professional and empathetic. Now if only Subaru made pickups. More
Other Employees Tagged: Shawn Murray, Anastacia Rebell , Rebecca Nutt
February 27, 2023
This is my second Subaru Forester. The first, a 2000 is still working fine! Service department was excellent. They did a routine service, spotted one minor problem during their insp The first, a 2000 is still working fine! Service department was excellent. They did a routine service, spotted one minor problem during their inspection, and after consulting with me, replaced a part. All done in the estimated time. Their waiting room is perfect - quiet, with carrels for working and free coffee. Greeted with a clean car at the end! More
February 20, 2023
Excellent services as always through clear in repairs Only thing was a bit of a mix up on obtaining a shuttle from work to but part of it as my not responding to a call when driver had incorrect repairs Only thing was a bit of a mix up on obtaining a shuttle from work to but part of it as my not responding to a call when driver had incorrect address. BTW even though she was not my service rep this last time Anastacia should get service rep if the month does a great job. More
Other Employees Tagged: Shawn Murray, Anastacia Rebell , Rebecca Nutt
February 16, 2023
They took me without an appointment when I had an emergency and no backup facility. I had to wait a while which I was happy to do. Everyone was very nice to me in a stressful situation. They fixed my emergency and no backup facility. I had to wait a while which I was happy to do. Everyone was very nice to me in a stressful situation. They fixed my car and sent me away happy. Thanks,guys! More
Other Employees Tagged: Shawn Murray
February 15, 2023
Outstanding service crew who really care about their customers. Shawn and Kyle (service managers) are very professional and thoughtful. customers. Shawn and Kyle (service managers) are very professional and thoughtful. More
Other Employees Tagged: Shawn Murray, Anastacia Rebell , Rebecca Nutt
February 08, 2023
I was at Secor on two consecutive Mondays. The service team is fantastic! On a Monday morning, I pull up and I’m greeted with a smile and a welcome from Anastasia. I was there for regular main The service team is fantastic! On a Monday morning, I pull up and I’m greeted with a smile and a welcome from Anastasia. I was there for regular maintenance but I had noticed another issue. The following Monday my car’s issue was promptly resolved. I feel great knowing my 10 year old Impreza is well cared for by Secor’s Service Team! More
Other Employees Tagged: Shawn Murray, Anastacia Rebell
January 23, 2023
Verbal Communication was good. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. Brought that issue up when I was called to let me know my vehicle was ready for pickup and was told the small issue would be taken care of. Two days later, I realized that issue was not resolved, so disappointed. Otherwise, everything else went well. More
Other Employees Tagged: Joycelyn Mata, Shawn Murray , Sarah Connolly
January 11, 2023
I feel that cost of an oil change and tire rotation is beyond acceptable. I realize that that you have over head and expenses as well but if you wish to keep my business you will have to better. beyond acceptable. I realize that that you have over head and expenses as well but if you wish to keep my business you will have to better. More
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