Kyle Pullen
Kyle Pullen at Secor Subaru

Kyle Pullen | Page 17

Service Advisor

Secor Subaru

501 Broad Street
New London, CT 06320

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4.9
182 Reviews

I have been a Service Advisor the past 5 years in the automotive and powersports industry. I have always been in the field of customer service before becoming a Service Advisor. I do honestly enjoy helping others. I am a sports enthusiast and enjoy coaching youth football. I am glad to have joined the Secor team.

Dealership Experience

3 yrs, 9 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

4.9

182 Reviews

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182 Reviews of Kyle Pullen

March 08, 2023

Dealership Rating
Employee Rating

Everything was so easy and efficient. I was completely satisfied with the service I received. More

by FLLATLEY.DONNA
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell

Mar 09, 2023

Secor Subaru responded

We're so glad to hear it, Donna! Thank you for being a Secor Subaru customer!

March 01, 2023

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Had a very pressing need to replace the brakes & rotors on my daughters car. She has a forty five minute commute each day with my 2 year old grandson. Secor got her car in the next day and had it done in a More

by MARKPRICE1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell , Rebecca Nutt

Mar 03, 2023

Secor Subaru responded

Mark, we're glad we could assist your daughter with getting her brakes and rotors replaced. Especially when accommodating the family, we know getting back on the road with a safe vehicle is essential. As far as pickups go, great idea. People sure did love the Subaru Baja during its heyday! Thank you again for trusting Secor Subaru with your daughter's service needs.

February 27, 2023

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This is my second Subaru Forester. The first, a 2000 is still working fine! Service department was excellent. They did a routine service, spotted one minor problem during their insp More

by Carmine
Service Price Transparency
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Recommend Dealer
Yes
Mar 01, 2023

Secor Subaru responded

Carmine, thank you for the glowing review! We're glad we could get your Subaru Forester serviced. We're not surprised your 2000 Forester is still on the road; they're built to last! Thank you for trusting Secor Subaru with your service needs!

February 23, 2023

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Very satisfied with the last service we had for our Ascent. It drove very well during our trip. We felt really safe. More

by DEFIANTSPAZ
Recommend Dealer
Yes
Feb 24, 2023

Secor Subaru responded

We appreciate you trusting us with your Subaru Ascent! Our team looks forward to seeing you during your next appointment! Thank you! - Secor Subaru

February 20, 2023

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Excellent services as always through clear in repairs Only thing was a bit of a mix up on obtaining a shuttle from work to but part of it as my not responding to a call when driver had incorrect More

by TONI.BANSAI
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell , Rebecca Nutt

Feb 22, 2023

Secor Subaru responded

Thank you for the review and feedback, Toni. Anastacia & the team are grateful for your continued support and look forward to your next visit with us here at Secor Subaru!

February 16, 2023

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They took me without an appointment when I had an emergency and no backup facility. I had to wait a while which I was happy to do. Everyone was very nice to me in a stressful situation. They fixed my More

by Garden509
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray

Feb 17, 2023

Secor Subaru responded

We're so glad we could assist you! Thanks for the kind review and please don't hesitate to reach out if our Secor Subaru team can be of service again in the future!

February 15, 2023

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Outstanding service crew who really care about their customers. Shawn and Kyle (service managers) are very professional and thoughtful. More

by Casey
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell , Rebecca Nutt

Feb 15, 2023

Secor Subaru responded

Shawn and Kyle appreciate the kind words, Casey! Thank you for coming to Secor Subaru!

Feb 15, 2023

Secor Subaru responded

Shawn and Kyle appreciate the kind words, Casey! Thank you for coming to Secor Subaru!

February 08, 2023

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I was at Secor on two consecutive Mondays. The service team is fantastic! On a Monday morning, I pull up and I’m greeted with a smile and a welcome from Anastasia. I was there for regular main More

by YOUNG.RACHEL
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Murray, Anastacia Rebell

Feb 08, 2023

Secor Subaru responded

Thank you for trusting the Secor Subaru team with the care of your Impreza! It's our privilege to serve you and we look forward to seeing you next time!

January 23, 2023

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Verbal Communication was good. Quick checkout process. Only issue was that Dealership did not read the self drop off key envelope regarding a separate issue I wanted taken care of. More

by StraightBlue2
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Recommend Dealer
Yes

Other Employees Tagged: Joycelyn Mata, Shawn Murray , Sarah Connolly

Jan 24, 2023

Secor Subaru responded

Thank you for taking the time to share this experience. I'm sorry to hear your issue was not resolved and encourage you to contact me directly so we can discuss the situation in greater detail. Respectfully, Shawn Murray - Service Manager - smurray@secorauto.com

January 11, 2023

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Employee Rating

I feel that cost of an oil change and tire rotation is beyond acceptable. I realize that that you have over head and expenses as well but if you wish to keep my business you will have to better. More

by MARKSTAVES
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Recommend Dealer
Yes
Jan 11, 2023

Secor Subaru responded

Thank you for sharing your experience working with Mark at Secor Subaru! We appreciate your business and look forward to seeing you next time!

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