Kyle Klase

Kyle provided an excellent car-buying experience from start to finish. He was professional, knowledgeable, and patient in answering all of our questions. He made the process smooth and stress-free, with start to finish. He was professional, knowledgeable, and patient in answering all of our questions. He made the process smooth and stress-free, with clear communication and no pressure. I would highly recommend Kyle and the team at Ed Martin Toyota to anyone looking for a new or used vehicle. More

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This dealership was great. If i lived here I would definitely get service and help from here. If i lived here I would definitely get service and help from here. More

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There was Excellent customer service from Kyle and James. They were Extremely helpful and friendly. They were Extremely helpful and friendly. More

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We had a great experience. All of our questions were answered and everyone was so friendly. All of our questions were answered and everyone was so friendly. More

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My experience with Kyle Klase was great from the get-go. I reached out late one night to inquire about a specific vehicle, and the next morning, Kyle responded with a short video, in which he introduced him I reached out late one night to inquire about a specific vehicle, and the next morning, Kyle responded with a short video, in which he introduced himself and showed me the details of the specific vehicle I was interested in. I drove up from Bloomington that afternoon, and the Camry was waiting for me to take it for a test drive. I saw another Camry on the lot that I felt was more what I was looking for, and I ultimately decided to go with that car. I'm VERY happy with my choice, and really love driving my new AWD Camry XSE. Kyle was knowledgeable about Toyotas and explained the features in a clear, straightforward way. I could tell that he was particularly busy that day with a few other customers, but he was attentive and was a pleasure to work with. I had a few less-than-ideal experiences with other Toyota dealerships in the area, so it was a relief to work with someone who knew what they were doing and valued my business. I only have two cons: I am pretty certain I paid a bit more than I should have for the vehicle, when looking at the sticker price versus the "sale" price, and a VSPP discount that I was expecting to get due to my brother being a Toyota employee. It all seems intentionally confusing, though that kind of stuff can be to me anyway, but I digress. I went alone and admittedly sometimes have my blinders on when I find something that I want. I probably should have asked a few more questions to better understand why I paid what I did, but that is not Kyle's or Ed Martin Toyota's fault. AND, I was given almost nothing for my trade, which is to be expected if you trade a very used 2012 car at a dealership, so that is nothing against Kyle. The only other slight peeve was that because of waiting for him to deal with other customers/phone calls/him forgetting to transfer my license plate, it kind of delayed things a bit, and I left the parking lot in my brand new car right at the start of rush hour. It was terrible timing and was not fun trying to drive in bumper-to-bumper traffic in a car I wasn't yet familiar with. In his defense, I could've arrived earlier than 1:00 p.m. if traffic had been a big concern to me. I still give him five stars, and I don't want those minor negatives to deter anyone, but I also want to keep it real. Go to Ed Martin for their huge selection of vehicles and friendly sales staff, and ask for Kyle Klase! More

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This was one of the most pleasant car purchases I have ever encountered. Kyle (the Sales & Leasing Consultant I made contact with) was very friendly and highly professional. He kept me up to date as the v ever encountered. Kyle (the Sales & Leasing Consultant I made contact with) was very friendly and highly professional. He kept me up to date as the vehicle I wanted was located and transported to the dealership. Then, during the walkthrough with the vehicle, he was very informative regarding the various features of the car. And James (the Finance Manager who handled my purchase) was exceptional. He carefully explained the various purchase options available to me and stepped me through the process with ease. I highly recommend this dealership! More

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Had a overall great experience, the salesman Kyle Klase was very helpful and professional definitely a great place to buy a vehicle! was very helpful and professional definitely a great place to buy a vehicle! More

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Nice job Kyle. Keep up the good work. I look forward to doing business with you again. Keep up the good work. I look forward to doing business with you again. More

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Kyle was so helpful and patient and answered all of our questions! Very knowledgable and kind. Highly recommend! questions! Very knowledgable and kind. Highly recommend! More

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Kyle was extremely helpful and very informative! I will be sure to buy my next vehicle from him! I will be sure to buy my next vehicle from him! More

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