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Kyle Hossfeld
Kyle Hossfeld at Lithia Ford Lincoln of Boise
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Kyle Hossfeld | Page 48

Service Advisor

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

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4.8
483 Reviews
4.8

483 Reviews

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483 Reviews of Kyle Hossfeld

October 06, 2022

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Employee Rating

Service was great but the wait of 1:15 was more than expected for RAPID lube. More

by James.HARDEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 06, 2022

Lithia Ford Lincoln of Boise responded

James, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

October 03, 2022

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Employee Rating

Kyle really come thru and got my explorer back to my way faster than expected! Thanks for your hard work. More

by BKINNEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 04, 2022

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle and the team met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

October 01, 2022

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Employee Rating

I've always enjoyed working with the staff at Lithia. Kyle had the work done quicker than expected. When I dropped the car off he arranged a ride home for me which was a pleasant surprise. I trust the More

by tbone49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 03, 2022

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 01, 2022

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Ryan has been very professional and really took care of me all the way. He is my go to guy. More

by CHUCKACE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2022

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

October 01, 2022

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Employee Rating

I was very impressed that Kyle called me every day to let me know the status of my truck More

by STEVE@WESTERNSIDING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 03, 2022

Lithia Ford Lincoln of Boise responded

Thank you so much for your five-star review. We're thrilled to hear that you found your experience with Kyle to be a positive one. We appreciate you choosing Lithia Ford Lincoln of Boise. Please don't hesitate to reach out if you need anything else. We're always happy to help. Best Regards, Jim Sterk General Manager

September 30, 2022

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Employee Rating

I appreciate that Kyle and the team completed my repair with priority due to a previous service related to the problem. The warranty was honored fully and they ensured I was only obligated to one deductibl More

by iamliamsdad12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Oct 03, 2022

Lithia Ford Lincoln of Boise responded

Thank you for sharing your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon. Best Regards, Jim Sterk General Manager

September 29, 2022

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Employee Rating

Customer service was great! They stayed in contact during the entire process and worked around my schedule to get my truck in. Unfortunately the problem was not able to be fixed More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 30, 2022

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We hope to see you again! Best Regards, Jim Sterk General Manager

September 28, 2022

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Quick and friendly staff. Got the work done and had the car done before quoted timeframe. More

by rickddotson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 30, 2022

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

September 27, 2022

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Employee Rating

Yeah the service managers serve me and help me with my vehicle and got me to the Uber driver to get my rental I was very pleased with their service thank you very much bye More

by Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 28, 2022

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

September 25, 2022

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Employee Rating

I had appointment for my truck tires installation. Drop off my truck first thing in the morning. I asked the guy how long it’s gonna take to get my truck back. He told me to 2-3 hours at the most. The More

by COLORTIMEPAINTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Curt Carlson

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Sep 29, 2022

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd like to discuss further, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

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