"Here I’m again buying my fifth vehicle at Sherwood Ford..."
Here I’m again buying my fifth vehicle at Sherwood Ford the Giant, this place is Great with giant and professional people , fun and easy to work with them , every time I’m in this place for business it’s always stress free and enjoyable from start to finish, thanks Sherwood Ford for continuing to meet our expectations I’ll be purchasing here all the time
"2nd vehicle from Mike in 4 months! Always a pleasure!..."
2nd vehicle from Mike in 4 months! Always a pleasure! Thats why I keep coming back to Sherwood Ford and deal with Mike. Lucas made everything easy and offered me products that make sense. Always use the service department and get treated with respect and fair deal.
"Esky = Legend ..... can’t say enough about this guy...."
Esky = Legend ..... can’t say enough about this guy. Went above and beyond on the sale of my f-150. Probably has a baby carrot though...
"Unsafe vehicles, I bought a used Ford. They gave me a..."
- Ford escape
Unsafe vehicles, I bought a used Ford. They gave me a paper saying it was all up to safety standers with all boxes checked off, first day bringing it home one of my passengers noticed the seatbelt in the back is completely broken. Had to go back to get it fixed, then 2 days later my check engine light goes on! They must of cleared it before they sold it to me, I take it to my mechanic he looks at it and says that it was going to blow a gasket if I don’t get it fixed. Had to go back to the dealership again they wanted to charge me $900 to fix it. Had to argue with them and show them there own policy for there Ford used vehicles, it was under the warranty so they ended up doing for free. Then I go to work a few days after getting my suv back, I drive to work that takes over 45 mins to get to on the highway. Park my car and half way though my day I get a call from the security there saying their is something hanging from my car! I go outside and look the big rubber/plastic piece that protects your engine from underneath was hanging by 2 bolts. Now I have to get under my car in the winter with a knife to cut whatever if left hanging there because I couldn’t drive home with it more then half way on the ground. So we had to take it back again and they made sure to charge me this time because they said I got away with to much free stuff already. So they don’t care about the safety of their customer or for the car regulation rules of Alberta, only about money. I paid over $15,000 for this used Ford Escape. I would have been fine with it, if it was a up to the safety standard instead of a nightmare of dangerous events.
"DO NOT TRUST SHERWOOD FORD!Don't trust the pricing they..."
DO NOT TRUST SHERWOOD FORD!
Don't trust the pricing they give you as they do not honour and tell you they don't owe you an explanation when at the last minute they expect you to pay full sticker price on a cash purchase.
Kept trying to make it work with them as they had the trucks we wanted, but each time (3x) we've tried to deal with them they have renagged on pricing THEY offered! Tried to get in contact with the dealer principle and didn't even get a returned call.
We purchase many Ford trucks and have never had such a terrible experience with any other Ford dealership.
"There was some issues with my previous truck I purchased..."
There was some issues with my previous truck I purchased but you guys all seemed to try to be helpful as you could to make it right and now I upgraded to a newer much nicer truck that fits my budget
There was some grinding and haggling but in the end it all turned out good and I will recommend you guys & dealership to other people and friends 👍😁
"Out standing service, customer care and product"
The total process at Sherwood insured my needs and wants were met. My concerns were met with understanding and care. As a long standing customer it continually impresses me how a dealership can continue to built on excellence and always move the bar to another level...Matt was outstanding as was the total team..
"Amazing Service "
Hats off to Scott, Drew, David, Lucas and Kurtis for making this one of the easiest vehicle moves I’ve ever made. The ST is awesome, and the professional advice on a few upgrades was appreciated very much.
Scott and Lucas’ real life anecdotes on their personal experiences with Ford products were both honest and valuable to our final decisions.
I’d give them a 97 out of 97. The Giant is a first class dealer with first class staff.
"Awesome Staff, Great Service! "
Went in to find a new vehicle, and Ernesto was ready to help. The vehicle was ready to roll out and Ernesto was extremely friendly and personable giving me all the info I needed. After chatting with Ernesto and Mark we found another vehicle that would fit my needs much better, and we got the process going. With the help of Lucas in finance the process was smooth and as easy as it could be. The whole team was super friendly, supportive and informative getting me driving my new truck home that day. Ernesto was great to deal with, I never once felt pressured to buy and he made the whole process smooth. Thanks Sherwood Ford Team!
"Great Experience "
Ernesto in sales listened to my needs, found me the perfect truck and was very professional. He worked with his manager Kurtis to get me the best deal possible. Tim in Finance explained all documents and had me on the road quickly. Shane in parts helped me with accessories and was very knowledgeable. I’m happy with my new Ford, and very happy that I chose Sherwood Ford.