Kristina Miranda
Kristina Miranda at Germain Honda of Surprise

Kristina Miranda

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
66 Reviews

Born in California, was raised in Arizona, worked for Honda dealerships for a total of 6 years. Mother and wife and grandmother. Love movies and helping people.

Dealership Experience

8 mos

Industry Experience

6 yrs, 7 mos

Specialties & Trainings

SPANISH SPEAKING

6 YEARS OF HONDA EXPERIENCE

View more specialties & trainings
4.9

66 Reviews

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66 Reviews of Kristina Miranda

August 18, 2025

Dealership Rating
Employee Rating

Kristina explained things very professionally and in a way I understood! She called me when they found something and gave me some options which was so helpful! More

by diller477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Germain Honda of Surprise responded

Thank you for letting us know that Kristina and our team took great care of you. Ensuring our guests complete satisfaction is our goal. Best Regards, Sassha Motz General Manager

August 13, 2025

Dealership Rating
Employee Rating

Kristina Miranda Was so helpful and and was so nice. Explained everything and was amazing at her job More

by Bachand716
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Sassha Motz General Manager

August 06, 2025

Dealership Rating
Employee Rating

Got car back quicker than expected. Kristina did a great job of explaining everything and we will definitely be back More

by rsmith7413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Germain Honda of Surprise responded

We are happy our team exceeded the time estimate and provided quality service during your recent visit. See you down the road. Best Regards, Sassha Motz General Manager

August 02, 2025

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I like the helpfulness. Very knowledgeable and in tune to what's needed before I ask More

by hoytmi
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 04, 2025

Germain Honda of Surprise responded

Our goal is your complete satisfaction and we are pleased that Kristina and our service team achieved that goal during your recent visit. Best Regards, Sassha Motz General Manager

August 02, 2025

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Everyone was courteous and professional. Kristina explained everything very well. Waiting room was nice and clean. More

by jbeanz74
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 04, 2025

Germain Honda of Surprise responded

Thank you for sharing your experience. We are happy you enjoyed 5-star service and a comfy wait. Best Regards, Sassha Motz General Manager

July 29, 2025

Dealership Rating
Employee Rating

Your service team is always friendly, understanding, and helpful. I did not buy my Honda at this dealership, but I came here because you have John Saunders, who is the Honda Prologue expert and my go-to-guy More

by spatesa6270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Saunders

Jul 29, 2025

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of John! We're pleased John provided 5-star service and earned your trust and recommendations. He will be honored to learn of your kind words, Best Regards, Sassha Motz General Manager

July 28, 2025

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Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. More

by tristancharbonneau96
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 28, 2025

Dealership Rating
Employee Rating

Nice service, friendly staff all around. Car was done ahead of schedule. Car being washed was a great bonus. More

by tltroonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony, don’t know his last name. Was in the sales department while we were waiting for our car to be serviced. Great guy. Been there a couple months.

Jul 29, 2025

Germain Honda of Surprise responded

We are pleased to know you enjoyed a quality and efficient service during your recent service experience. Best Regards, Sassha Motz General Manager

July 27, 2025

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Employee Rating

Great customer service. Time in and out the door less than expected. Willing to work with the customer. Thank you! More

by MRRMOLSON13
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

We are pleased our team provided a quality and efficient experience. Enjoy the road in your new Honda. Best Regards, Sassha Motz General Manager

July 26, 2025

Dealership Rating
Employee Rating

Kristina processed my service request quickly and efficiently. She got me an uber ride home after I dropped off my car and arranged for an Uber ride to the dealership. The technician servicing my car More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

Germain Honda of Surprise responded

Steve, thank you for letting us know your appointment was handled seamlessly by Kristina and the German Honda team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

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