Kristin Buffington
Kristin Buffington at Jim Ellis Buick GMC Mall of GA

Kristin Buffington | Page 3

Service BDC Director

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

4.1
98 Reviews
4.1

98 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

98 Reviews of Kristin Buffington

November 17, 2021

Dealership Rating
Employee Rating

You really need to provide a shuttle to the mall area. It would make the wait a lot more pleasant. More

by JODY.BANKS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

October 30, 2021

Dealership Rating
Employee Rating

First oil change in my new Sierra went well, and we were in and out in about an hour. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 02, 2021

Jim Ellis Buick GMC Mall of GA responded

Hello! Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!

October 13, 2021

Dealership Rating
Employee Rating

Great customer service and fantastic knowledge. I will be back for fire to have my car serviced here. More

by RSK1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2021

Jim Ellis Buick GMC Mall of GA responded

Hello! We're glad to hear you enjoyed your visit. Thank you for taking the time to leave a review. We sincerely value your business and look forward to your next visit!

July 27, 2021

Dealership Rating
Employee Rating

Very polite and professional service representative. Very easy to talk to and explained things thoroughly. Much appreciated. I will definitely visit this service department again. More

by DJOYNER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay, Ed Barnes, Rina Centeno , Jorge Banos Jr, Danielle Edwards, Tate Gardner, Sean Garrett, David Gonzalez, Drew Pederson

April 20, 2021

Dealership Rating
Employee Rating

Ed Barnes is fantastic to work with. He is professional, friendly and LISTENS to any concerns that I might have about my vehicle. He communicates extremely well and will certainly be back to have my GMC se More

by Jules22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Apr 21, 2021

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day.

February 18, 2021

Dealership Rating
Employee Rating

We did have a misunderstanding initially, but once the problem was recognized your service team stepped in and resolved the issue. I was impressed at the sincerity of the people involved and their willin More

by JACKANDANGEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Garrett, Drew Pederson

Feb 19, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2021

Dealership Rating
Employee Rating

Service was excellent. This is why we use you for service we could get elsewhere for a lesser price. Vehicle is 8 years ago led and Jim Ellis has serviced it since it was new More

by WILLIAMGSTEWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Gonzalez

Jan 15, 2021

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall Of Georgia. We can't wait to see you again, have a great day.

December 08, 2020

Dealership Rating
Employee Rating

I have always been pleased with the service at this Dealership. I love my Buick Lacrosse! I will certainly return to them for service needs and my next new vehicle. More

by PONYTAILGRANDMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ron Gay , Sean Garrett, David Gonzalez, Tom Lyden

Dec 10, 2020

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall Of Georgia as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

December 08, 2020

Dealership Rating
Employee Rating

THE SERVICE TECH DREW PEDERSON ANSWERED ALL MY QUESTIONS AND WAS VERY COURTEOUS TO TAKE CARE OF MY SERVICE NEEDS ! HE TOLD ME ABOUT THE PICK UP & DROP OFF SERVICE THAT I WAS NOT AWARE OF. THANKS DREW ! More

by OLEBLUE2000H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 12, 2020

Jim Ellis Buick GMC Mall of GA responded

Hi, we are so pleased you enjoyed your visit to Jim Ellis Buick GMC Mall Of Georgia! We can't wait to see you again, have a great day.

November 17, 2020

Dealership Rating
Employee Rating

Have done regular servicing 4 times and have always been happy with the staff and service.It seems to be a very well run dealership. More

by POINTBLANK547
Recommend Dealer
Yes
Nov 18, 2020

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again soon!

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