"Best customer service "
I was looking for a new car since july and every dealership had me waiting so long to see cars. The service at scarsview was prompt and informative. I was treated with respect and felt as though my concerns and wishes were heard. Jermaine was very professional and gave a detailed explanation of my finance plan. Thank you guys i will be sure to recommend your place.
Having dealt with this dealership for many years and purchasing several vehicles over that time, I have always had friendly relationships with SALES DEPT especially Kristen Moolchan. However, recent issues with the SERVICE DEPT left me speechless. Amal Pregasem, Service Manager, ordered parts I didn''t need or want and when I tried to explain my issue, he said he couldn't return the parts, insisted they be paid for anyway and wouldn't listen to a word I had to say. When I asked him to shut up and listen to my side of the issue, he was extremely rude and arrogant. While I will continue to purchase vehicles from here, and while other service advisors such as Diane Miller are friendly and helpful, I will never have any service done by this dealership as long as Amal is the service manager.
Purchased a new vehicle. Kristen and Mohammad were extremely helpful. I would recommend this dealership to anyone looking to purchase a new vehicle for a good price.
"No support provided after vehicle sold to me. "
I've been a customer for many years (since 2011), yet with the bad customer service I received over 2017, I would not recommend this dealership to anyone.
Other Employees Tagged:
, Karim Arshadali
"Amazing professional customer service!!!"
- Heidi John
This is my second new vehicle purchase from Scarsview Chrysler Dodge Jeep, and I highly recommend purchasing your new or used vehicle from them. Kristen and Jermaine were awesome and took very good care of all of my needs and wants to find the perfect vehicle for me at an amazing price!
"Excellent customer service and excellent price "
I was shopping around for a new suv unsure of what to get Talked to Kristen about what I was looking for Came to Scarsview where Alvin helped me out I ended up getting a brand new 2017 Dodge Journey that worked out to be in my budget thanks to Jermaine
They answered all my questions, was very patient, made sure all my needs were met and had the car ready within a couple of days
Overall I had an amazing experience
I love my new suv and will definitely be coming back here for my next purchase.
- Omar Siddiqu
I bought a Ram 2500 Power Wagon from Kristen and the customer service was amazing, hands down the best dressed sales guy at Scarsview and hooked me up with an amazing price!
"Kristen took immediate professional care of us!"
- Linda Galanis
Our vehicle was towed to the dealership due to a flat tire. Kristen immediately took control of the situation...I would recommend him without hesitation!
"Best chrysler dealer in the city"
- danny wong
I've purchase many cars from this dealership. Excellent customer service before, during and after purchase. It is the reason why I repeatedly buy from them without even shopping others. New or used, these guys always looked after me.
"Awesome dealership "
- Steve maclellan
I have been dealing with scarsview Chrysler for 6 years now and I am on my 3rd grandcaravan. Kristen Moolchan has made the experience of getting a new vehicle very enjoyable. They're very nice and professional and will do whatever they can to get you the vehicle you deserve.
Thanks Kristen Moolchan and scarsview Chrysler.