Kristen Hetzer

From the very first email inquiry about the 2016 Toyota Highlander, Kristen Hetzer at Brewster Subaru was responsive, honest, and refreshingly straightforward, no sales gimmicks, just genuine help. She und Highlander, Kristen Hetzer at Brewster Subaru was responsive, honest, and refreshingly straightforward, no sales gimmicks, just genuine help. She understood we were driving two hours to see the vehicle and made sure everything was ready for a smooth experience. The test drive was perfect. My husband was thrilled, and even more excited when it came time to pick up the car. When we sat down with Rich Johnson to finalize everything, he was incredibly personable and welcoming. The whole process felt easy and sincere. I would absolutely recommend Brewster Subaru to anyone looking to buy a vehicle. They made the journey worth it! More

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Not only has a great sense of humor , but a great knowledge of the vehicles she sells. Thank you so much for the way you took care of my family.We will definitely be back for more . knowledge of the vehicles she sells. Thank you so much for the way you took care of my family.We will definitely be back for more . More

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Really great experience. Everything went very smoothly. The pricing was great, the car was ready when I wanted and there were no surprises. Everything went very smoothly. The pricing was great, the car was ready when I wanted and there were no surprises. More

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Kristen was very helpful in helping me choose a new vehicle. Very accommodating in letting me choose at my own pace with no pressure. vehicle. Very accommodating in letting me choose at my own pace with no pressure. More

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Kristen made buying easy, straightforward and pain free. I would absolutely recommend that you reach out to her first if you're in the market for a new Subaru. I would absolutely recommend that you reach out to her first if you're in the market for a new Subaru. More

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Very nice experience, I’m pretty happy with the car that we got and the service we received we got and the service we received More

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Brewster Subaru is an excellent dealership my husband and I return to every 3 years thanks to Kristen Hetzer who is someone you can always depend on. This is our 3rd lease from this dealership, all because o I return to every 3 years thanks to Kristen Hetzer who is someone you can always depend on. This is our 3rd lease from this dealership, all because of the expertise of Kristen, as she has a customer driven focus to make the sale, and also excellent sales and leasing expertise. Plus Kristen knows how to make the buying processes seem easy for the customer so the sale/lease seems simple and enjoyable too. Kudos also to Rich Johnson for his expertise as his back-end financial process knowledge along with his organizational talents and customer relations skills made all back-end financial aspects of this current lease to be coordinated expertly with both Chase and Subaru. We look forward to dealing with Kristen and Rich again in 3 years when we lease our 2028 Subaru. More

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Excellent experience, fast, friendly, stress free, exceeded all my expectations Went above and beyond to make me feel happy with my new car exceeded all my expectations Went above and beyond to make me feel happy with my new car More

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This is my third lease from Brewster Subaru. I can’t say enough about this dealership. Working with Kristen Hetzer for a second time was wonderful. Michael Barone and Rich Johnson were also grea I can’t say enough about this dealership. Working with Kristen Hetzer for a second time was wonderful. Michael Barone and Rich Johnson were also great. I drove 90 minutes from NJ to Brewster because this team is trustworthy and they answer all of my questions. More

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Appreciate how easy they made it. Would use them again. Very friendly and helpful throughout. Would use them again. Very friendly and helpful throughout. More

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