Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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4.9
340 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

21 yrs, 5 mos

Industry Experience

27 yrs, 9 mos

Employee Video

4.9

340 Reviews

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340 Reviews of Kris Gaerlan

September 01, 2025

Dealership Rating
Employee Rating

I’ve purchased 5–6 vehicles from Dallas Lease Returns (DLR) over the years, and four of those were directly with Pete Hankins, who has become my go-to agent for both cars and trucks. Every single vehicle More

by Eddie.schutter
Sales Price Transparency
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Recommend Dealer
Yes
Sep 01, 2025

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

September 01, 2025

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I love the Dallas Lease. Returns and Yulian as well I’m always getting taking care of by Yulian on my purchases. He’s is so great with amazing attitude and attentive. More

by Ernie E
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 01, 2025

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

August 29, 2025

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At risk of sounding cliche, my experience with Ty Jones at Dallas Lease Returns was the easiest and most pleasurable car purchase I’ve ever had! Ty went above and beyond, and was consistently professional, More

by Timothymennecke
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Recommend Dealer
Yes

Other Employees Tagged: Ty Jones

Aug 30, 2025

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

August 18, 2025

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It is the best experience on buying a vehicle this is the 3rd one I have bought from them and each time has been a pleasure if you are looking to buy a vehicle check them out they are the best ask for Aton s More

by doncheek1953
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Trade-in Experience
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Recommend Dealer
Yes
Aug 18, 2025

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 24, 2025

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I just completed my second purchase in a row with Pete at Dallas Lease Returns- quick, easy. They can get you into the exact car you want…. Pete is the #1 guy- ask for him. #lifetimecustomer More

by DallasTodd
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Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins, Parveen Rajendran

Jul 24, 2025

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

July 18, 2025

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Employee Rating

Chris has been our guy to get great cars for years now. We just purchase a third vehicle from him, our 7th transaction at Dallas Lease Returns, and Chris again made it a seamless and happy experience. Dea More

by coconnor214
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Trade-in Experience
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Recommend Dealer
Yes
Jul 19, 2025

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

July 18, 2025

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A++++We've done business with Dallas Lease Returns for 9 years, 7 vehicles, and just purchased a great Chevy pickup yesterday. The level of service, professionalism, kindness, and straight forward honesty f More

by coconnor214
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2025

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 28, 2025

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Robert went above and beyond for me! ! He’s was incredibly pleasant and helpful. I’m very appreciativen More

by Trentdiane0420
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 29, 2025

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 14, 2025

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Employee Rating

Honest and transparent. They wanted to make sure that I was satisfied with my trade-in and purchase. More

by mdoucet95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roel Ortiz, Edgar Silva

Jun 14, 2025

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

May 29, 2025

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Employee Rating

My wife and I have bought 2 cars from Chris Mikell. 2023 Infiniti Q50s and a 2023 Cadillac CT5. More

by mikefrieri
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Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Chris Mikell

May 29, 2025

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

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