Dealer Reviews
Cars for Sale
Dealer Log In
Kris Gaerlan
Kris Gaerlan | Page 26
General Manager/Partner
Dallas Lease Returns
14335 Inwood Rd
Dallas, TX 75244
366 Reviews
Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question
Read moreDealership Experience
22 yrs, 2 mos
Industry Experience
28 yrs, 6 mos
Employee Video
366 Reviews
Write a Review
366 Reviews of Kris Gaerlan
April 13, 2020
Sales representative and general manager both top notch customer care as well as presentation of the vehicle. Quick, easy, painless process that makes working with this dealership the best! customer care as well as presentation of the vehicle. Quick, easy, painless process that makes working with this dealership the best! More
by Cannon_smoke142
Other Employees Tagged: James Smith
April 12, 2020
Love the Honda Ridgeline! Thank you!Thank you Derrick Love the Honda Ridgeline! Thank you! Thank you Derrick and Kris for working with me. Hope you, and yours have a Happy Easter. Go Chiefs! Love the Honda Ridgeline! Thank you! Thank you Derrick and Kris for working with me. Hope you, and yours have a Happy Easter. Go Chiefs! More
by Jeffschnaufer
Other Employees Tagged: Derrick Davis
March 29, 2020
Quick and painless. Robert and Kris made the process extremely easy. I found my vehicle online and never stepped foot in the dealership. The vehicle was delivered to me exactly as advertised. I will def extremely easy. I found my vehicle online and never stepped foot in the dealership. The vehicle was delivered to me exactly as advertised. I will definitely purchase from Dallas Lease Returns again. More
by jpyoung36
Other Employees Tagged: Robert Schultz
March 17, 2020
Mike Brainard is THE BEST!!! We just bought a 2016 Chrysler Town & Country Touring Van with him!! Their prices were undoubtedly the BEST!!! Mike went above and beyond for us. He started by picking us Chrysler Town & Country Touring Van with him!! Their prices were undoubtedly the BEST!!! Mike went above and beyond for us. He started by picking us up at the airport, then we went for a test drive and he explained all the options the van had. He explained all the paperwork. He already had our loan approved when we arrived. The General Manager stopped in to thank us for purchasing through them. Everyone was very friendly that we met. This is a no haggle dealership and they didn’t need to haggle because they definitely had the best price. I highly recommend Mike Brainard ask for him!! He even ordered and mailed to us the headsets and remote that we’re missing!! Great guy!!! Can’t say enough good things about him!!! We highly recommend Mike Brainard and Dallas Lease Returns and we will definitely use them again for our next vehicle. Best car buying experience I’ve had in a long time!!! More
by Sheila Garrison
Other Employees Tagged: Alex Al-Khafaji , Mike Brainard, Ken Purnell
March 03, 2020
Chris Mikell was wonderful. Knew his stuff about cars and and was genuinely a great individual. I'll be coming back to him for my next purchase. and was genuinely a great individual. I'll be coming back to him for my next purchase. More
by KerryLJohnson
Other Employees Tagged: Chris Mikell , Anna Gutierrez
January 25, 2020
This was my second vehicle purchase through Dallas Lease Returns with Robert Schultz and as always, he has been incredibly helpful, knowledgeable and always trustworthy when it comes to making such a big de Returns with Robert Schultz and as always, he has been incredibly helpful, knowledgeable and always trustworthy when it comes to making such a big decision in purchasing a car. More
by suzanne Byrnes
Other Employees Tagged: Robert Schultz , Anna Gutierrez
January 25, 2020
Roel Ortiz was a great representative of Dallas Lease returns. He was knowable and did everything we asked. The car we bought a 2913 model that looked brand new. We asked for a few things to be done, and returns. He was knowable and did everything we asked. The car we bought a 2913 model that looked brand new. We asked for a few things to be done, and it was done for free in a very timely matter. I tots dealership well always be my first stop when looking for a car. More
by dta1234
Other Employees Tagged: Alex Al-Khafaji, Roel Ortiz , Anna Gutierrez, Tammy Lacy, Ken Purnell, Lisa Vinecke
January 21, 2020
Blanca Benítez excelente persona muy amable y servicial te ayuda 100% en todo y de la mejor manera en lo personal me ayudo mucho aún después de la compra en unas dudas que tenía te ayuda 100% en todo y de la mejor manera en lo personal me ayudo mucho aún después de la compra en unas dudas que tenía More
by melecio Glez
Other Employees Tagged: Blanca Benitez , Anna Gutierrez, Tammy Lacy
January 15, 2020
Just recently purchased a vehicle from Pete and the entire process was great! He was extremely friendly and attentive to all our needs, will most definitely use Pete in the future. entire process was great! He was extremely friendly and attentive to all our needs, will most definitely use Pete in the future. More
by hillarypc
Other Employees Tagged: Pete Hankins
January 14, 2020
Pete and Kris were awesome! Very smooth and painless transaction. My wife loves her new car! We will definitely be back the next time we are in the market for a vehicle! transaction. My wife loves her new car! We will definitely be back the next time we are in the market for a vehicle! More
by bp0912
Other Employees Tagged: Pete Hankins , Tammy Lacy
