Kris Gaerlan
Kris Gaerlan at Dallas Lease Returns

Kris Gaerlan | Page 12

General Manager/Partner

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
4.9
366 Reviews

Kris opened DLR in 2004 with the idea that the car business did not have to be business as usual. Built on 10 core principles you can still find written on his wall, by 2008 DLR had become the 2nd highest volume Internet Auction Retailer in the Nation. When not at work Kris is active in his local Church and enjoys spending time with his wife, Victoria and 2 children, Asher & Beckett. Kris Gaerlan GM….“What really drives this place is great people. Great employees make great businesses. It is just that simple" DLR Core Principles • Be honest • Be fair • Be valuable • Be trustworthy • Be willing to work for it • Do what you say you are going to do (say you will do something) • GOLDEN RULE • Treat coworkers and customers with the same regard • Act as if your family/children were watching you • Don’t dodge the question

Dealership Experience

22 yrs, 2 mos

Industry Experience

28 yrs, 6 mos

Employee Video

4.9

366 Reviews

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366 Reviews of Kris Gaerlan

January 19, 2024

Dealership Rating
Employee Rating

We just purchased our second vehicle from Dallas Lease Returns. We are coming back in a few months to buy another one . This was the best purchasing experience we have enjoyed in decades. Pete Hankins mad More

by gwcarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Jan 21, 2024

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

January 15, 2024

Dealership Rating
Employee Rating

Amazing experience with amazing people! We will definitely keep them as our first choice in car sales and expertise. More

by pginnings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell, Robert Schultz , Shantel Davis

Jan 16, 2024

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

December 22, 2023

Dealership Rating
Employee Rating

This is our second vehicle we bought from Dallas Lease Returns. Working with Derrick and Kerron have been great! When buying a car you always look for Honesty and Integrity because it is so hard to find More

by Mark.chen62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Dallas Lease Returns responded

Thank you, Mark, for the five-star rating! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase, Mark!

December 17, 2023

Dealership Rating
Employee Rating

I've purchased many cars over the years and this was about the most pleasant experience I've ever had. The team at Dallas Lease Returns was fantastic and Toronto was exceptional. They went above an be More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toronto Harrison

Dec 17, 2023

Dallas Lease Returns responded

Brian, Thank you so much for your wonderful review! We are thrilled that Kris and our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

December 10, 2023

Dealership Rating
Employee Rating

Very friendly and great to work with. Answered all our questions and made the whole experience great More

by rrayas15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shantel Davis

Dec 11, 2023

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

November 30, 2023

Dealership Rating
Employee Rating

I bought from out of state and these guys were awesome. They made everything so easy and were very helpful. I purchased a car without seeing it in person first and they made me feel comfortable through More

by shawn_rubikscube
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Al-Khafaji, Robert Schultz, Parveen Rajendran , Erick Alava, Jesse Leija

Nov 30, 2023

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team, Shawn. We're glad to hear we delivered such a great experience!

November 27, 2023

Dealership Rating
Employee Rating

The car buying experience doesn't get any better than buying from Pete Hankins and Dallas lease returns. From the first phone call to Pete several years ago, we have been friends. Pete doesn't just cre More

by troybyrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Nov 27, 2023

Dallas Lease Returns responded

Thank you, Troy! Quality customer service is always our number one priority, and we're happy to hear that Pete and the rest of our team met your expectations. Thanks for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2023

Dealership Rating
Employee Rating

Such an amazing experience! !! Found the car I wanted and they were able to put me in it !! Very fast and friendly service! More

by A.faulk00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2023

Dealership Rating
Employee Rating

Great atmosphere! Great people! It is a low pressure environment. Definitely will shop here again. More

by developermaximus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2023

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

August 21, 2023

Dealership Rating
Employee Rating

Relaxed atmosphere, super staff No pressure sales Pete was great and answered all my questions about my jeep More

by raker333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins , Front desk folks were super

Aug 22, 2023

Dallas Lease Returns responded

It's great to hear that Pete and the team provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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