Kitrell Earley

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to share your experience at National Automotive Group! We are thrilled to hear that Kitrell provided you with excellent service. Our team takes pride in delivering top-notch automotive care, and it's fantastic to know that Kitrell's dedication to quality shines through. We understand that waiting for your vehicle can sometimes be an inconvenience, which is why we strive to make your experience as comfortable as possible. It's great to hear that you enjoyed our waiting room amenities, including snacks, coffee, and water. Your kind words motivate us to continue providing exceptional service to all our valued customers. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave such a glowing review of your experience with Kitrell Early at National Automotive Group! We are thrilled to hear that Kitrell provided you with exceptional service and made your visit to our dealership stress-free and enjoyable. Kitrell is truly an asset to our team, and we are delighted to hear that he went above and beyond to ensure that you were well-informed and taken care of throughout the entire process. Providing our customers with professional and courteous service is always our top priority, and it's fantastic to hear that Kitrell exceeded your expectations. We will be sure to pass along your kind words to Kitrell and the rest of our team. Reviews like yours serve as motivation for us to continue delivering the highest standard of service to all of our valued customers. Thank you again for choosing National Automotive Group, and we look forward to serving you for many years to come!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us such a positive review! We are delighted to hear that you found our facility clean, and that our team completed the work in a timely manner. Ensuring a comfortable and efficient experience for our customers is always a top priority for us. We are also thrilled that you found our staff to be courteous. Providing excellent customer service is at the core of what we do, and it's wonderful to hear that our team members made your visit enjoyable. Your feedback is greatly appreciated and will serve as encouragement for our team to continue delivering high-quality service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing National Automotive Group. We look forward to serving you again soon!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Carlos and Kitrell provided you with outstanding service and expertise during your visit to National Automotive Group. They are indeed valuable members of our team, dedicated to ensuring that our customers receive top-notch assistance and guidance throughout their automotive journey. We will make sure to pass along your kind words to Carlos and Kitrell. Knowing that their efforts made a positive impact on your experience truly motivates them to continue delivering exceptional service to all our customers. Once again, thank you for choosing National Automotive Group, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review of your recent experience at National Automotive Group's service center! We are thrilled to hear that you received awesome and excellent timely service from our team. Providing outstanding customer service is one of our top priorities, and we are delighted to hear that our service personnel were cordial, respectful, and able to address your concerns promptly. Our team works hard to ensure that every customer feels valued and well taken care of during their visit. We will be sure to pass along your kind words to our mechanics as well. Knowing that they were able to resolve your concern to your satisfaction brings us great pride. Once again, thank you for choosing National Automotive Group for your automotive service needs. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you so much for sharing your recent experience with National Automotive Group! We are thrilled to hear that we were able to provide you with swift and efficient service during your time in Jacksonville. At National Automotive Group, we understand how stressful it can be to encounter vehicle issues while traveling, especially when you have a tight schedule. That's why we prioritize quick and accurate diagnostics, along with prompt repairs, to get you back on the road as soon as possible. We're delighted that our team was able to address your vehicle's issue within just three hours, allowing you to continue your journey with peace of mind. Your satisfaction and safety are our top priorities, and we're grateful for the opportunity to assist you during your time of need. If you ever find yourself back in Jacksonville or in need of automotive assistance anywhere else, please don't hesitate to reach out to us. Safe travels, and thank you again for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your recent service experience with us. We sincerely apologize for the inconvenience and frustration you experienced during your visit to National Automotive Group. It's disappointing to hear that despite the efforts of your service advisor, Kitrell, there was a breakdown in communication that led to a delay in servicing your vehicle. We understand that your time is valuable, and we regret any inconvenience caused by the extended wait time. Rest assured, we have addressed this issue with our service team to ensure that such lapses in communication are rectified and do not happen again in the future. We are committed to providing all our customers with efficient and reliable service, and we deeply regret that we fell short of your expectations on this occasion. We greatly appreciate your acknowledgment of Kitrell's superb customer service, and we will continue to strive for excellence in all aspects of our operations. Should you choose to give us another opportunity to serve you, we will do everything in our power to ensure a smooth and hassle-free experience. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a glowing review of your experience with National Automotive Group! We're thrilled to hear that you consistently have great experiences with us and that we were able to address your vehicle's needs effectively during your first visit. Ensuring that our customers' vehicles are returned to them in the same condition they arrived, and even cleaner, is something we take great pride in. Your satisfaction is a reflection of the hard work and dedication of our team. We truly appreciate your loyalty and look forward to welcoming you back for any future automotive needs you may have. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing National Automotive Group!