Kim Santana
Kim Santana at Lehigh Valley Acura
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Kim Santana

Product Specialist

Lehigh Valley Acura

333 State Avenue
Emmaus, PA 18049

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4.9
29 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

3 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

29 Reviews

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29 Reviews of Kim Santana

June 10, 2024

Dealership Rating
Employee Rating

Everyone was very pleasant and got me on my way quickly. Great service. And as an added bonus, I left with a clean car after they washed it. More

by tgrayuski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

Jun 10, 2024

Lehigh Valley Acura responded

We're glad to hear you enjoyed the quick and pleasant service at Lehigh Valley Acura! Thanks for sharing your experience with us. Enjoy your clean car!

June 08, 2024

Dealership Rating
Employee Rating

Mark is the best, Great service every time. Highly recommend him and Lehigh Valley Acura More

by Chevy owner
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Lehigh Valley Acura responded

Chevy, it was our pleasure to assist you. Thank you from all of us here at Lehigh Valley Acura!

June 05, 2024

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Very fast service and quality work, very comfortable waiting area as well with great coffee More

by jeremykennethbrown
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 05, 2024

Lehigh Valley Acura responded

Thanks for the kind words about our service quality at Lehigh Valley Acura. See you next time!

April 09, 2024

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Employee Rating

Great sale service the entire staff I had to deal with went smooth Kimberly Santana was a pleasure to deal with More

by sskip70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Lehigh Valley Acura responded

We're glad to know you had a smooth experience with Kimberly and the rest of our team at Lehigh Valley Acura. Thanks for sharing your review!

April 03, 2024

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Employee Rating

The purchase of my RDX was flawless. All the details were completed without any issues. Will certainly work with LV-Accura on my next purchase. More

by kyle.hardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

Apr 03, 2024

Lehigh Valley Acura responded

Kyle, we're delighted to know your Acura RDX purchase went smoothly at Lehigh Valley Acura. We look forward to assisting you with your next one!

February 27, 2024

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Employee Rating

It was a very good experience Ms. Santana was really professional and friendly. I will recommend her and the dealer to friends and family. More

by eduardo0050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yosmar Mendoza Gomez

Feb 27, 2024

Lehigh Valley Acura responded

Eduardo, we're delighted to know that Kim provided a professional and friendly experience at Lehigh Valley Acura! Thanks for recommending us to your friends and family - it means the world to our team. Enjoy your new ride!

February 07, 2024

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Kim and Eoin were so wonderful to work with. They made you feel comfortable with the whole leasing experience. Kim has been so helpful with all my questions and helped me find the perfect ride. More

by Elizabeth
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Feb 07, 2024

Lehigh Valley Acura responded

Elizabeth, we're so glad to know that Kim and Eoin made your leasing experience at Lehigh Valley Acura a smooth success! We appreciate you taking the time to share this feedback with us. Enjoy your new ride!

January 16, 2024

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Employee Rating

Very professional friendly stuff definitely would recommend to visit the show room !!! Very happy with my new 2023 mdx type s More

by Iggysmalls83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2024

Lehigh Valley Acura responded

We're delighted to know you had a positive experience with our team at Lehigh Valley Acura and are enjoying your new 2023 Acura MDX Type S! Thanks for recommending us, we truly appreciate it.

January 12, 2024

Dealership Rating
Employee Rating

Kimberly was very easy to work with and listened to what I needed. She forwarded me to her supervisor for specific pricing information quickly so I did not have to spend a long amount of time waiting for a More

by JS
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eoin Walshe

Jan 12, 2024

Lehigh Valley Acura responded

We're glad to know that Kimberly and our team at Lehigh Valley Acura were able to assist you efficiently. We always aim for a smooth experience, so it's great hearing your feedback!

November 23, 2023

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Employee Rating

Fast and easy, great customer service. In and out and no stress at all thank you. More

by pearl1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2023

Lehigh Valley Acura responded

Thank you for leaving Lehigh Valley Acura a five-star review! We are glad to hear your experience was fast and stress-free. Have a great day!

1

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