Kevin MacKenzie

Dropped off day before appointment. Sat there for 2 days.didn’t even look at Sat there for 2 days.didn’t even look at More

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Was charged $1800- 7hrs to remove 5 wires for engine warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multi warranty work problem wasn't fixed when vehicle was initially in for rear end noise, they did an inspection said it was nothing but mud charged multiple diagnostic fees. Drive my truck out to work breaks the next morning had to pay a hotshot $2200 to haul it to gp chrysler on Thanksgiving rear end damage from a broken stud quoted $4700 to fix it took it to Norlan looked at all the br9ken pieces paperwork and videos, defective part covered under warranty. Will no longer be taking my vehicle to gp chrysler. More

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Very happy with service and other work done on my vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that vehicle! Shuttle driver was prompt and very courteous! Work was well done and everyone explained the work to be done. They even found a service that needed to be done on my brakes! More

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The Service Department @ GP Chrysler is the best! They treat us like family and are always looking out for us. We have complete confidence in the whole team. They treat us like family and are always looking out for us. We have complete confidence in the whole team. More

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I feel well taken care of every time I go to Grand Prairie Chrysler dealership from the time I enter and Kevin or Tony address my service issues to the shuttle ride home, which is always pleasant and Prairie Chrysler dealership from the time I enter and Kevin or Tony address my service issues to the shuttle ride home, which is always pleasant and to the time I pick it up everything is wonderful all the issues with the vehicle are explained And all the service is done in a timely manner and I don’t have to go back for a repeat service More

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Good customer service and friendly people they keep their area clean and safe place to be area clean and safe place to be More

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I am pretty impressed in how my truck looks. So thanks for that. Pretty nice personal in service department and in sales too!!! So thanks for that. Pretty nice personal in service department and in sales too!!! More

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The dealership have always gone above and beyond their expectations I have been dealing with them for five vehicles and they have always found me something comfortable expectations I have been dealing with them for five vehicles and they have always found me something comfortable More

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Amazing crew in the service department, great service and efficient. Needed my truck by 3:00pm and received notification at 11:30am that it was ready to go and was repaired, washed and detailed as well. efficient. Needed my truck by 3:00pm and received notification at 11:30am that it was ready to go and was repaired, washed and detailed as well. Thanks for the great service GP Chrysler! More

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Probably the best service we have recieved ,fast ,efficient, knowledgeable would goback there any day ,efficient, knowledgeable would goback there any day More

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