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Kevin Lam
Kevin Lam at Norm Reeves Honda Superstore - Huntington

Kevin Lam

Service Advisor

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Kevin Lam

July 22, 2025

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Employee Rating

She is so sweet and very considerate and technically best manager and I am 94 and She is lovely character and I thank you all for your service is best! More

by dougchung1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight

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Jul 23, 2025

Norm Reeves Honda Superstore - Huntington responded

Your praise for our whole crew warms our hearts! ❤️ You deserve only the kindest, most considerate care, and we’re honored we could deliver. Thank you for making our day brighter with your wonderful feedback!

July 17, 2025

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Very helpful and great customer service they took time to make sure I got what I was looking for. More

by kimmfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Lainez, Jacoby Hilliard, Nicholas Knight

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Jul 18, 2025

Norm Reeves Honda Superstore - Huntington responded

It warms our hearts that our squad took the time to find exactly what you needed. We’re all about that personalized touch! Please call on us whenever you need some spot-on support, and it would mean so much to us if you recommended our dealership to family or friends.

July 16, 2025

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Kevin is a wonderful person and an asset to Honda. Thank you Honda Huntington Beach. More

by Frojahid
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Service Communication
Recommend Dealer
Yes
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Jul 17, 2025

Norm Reeves Honda Superstore - Huntington responded

Kevin sends a big ‘you’re awesome!’ right back at you! We appreciate the 5-star rating and are glad that Kevin made your experience friendly and fun. Thanks for being part of the Honda Huntington Beach family!

July 13, 2025

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Employee Rating

Got me in n time everything ok good exp would tell people to go there More

by Benny bern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight

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Jul 14, 2025

Norm Reeves Honda Superstore - Huntington responded

Benny, you’re fantastic for the five-star shout‑out! Catherine, Clayton, and the crew are honored to have you cruising away happy. Feel free to tell everyone they’re in for a great time when they drop by.

July 05, 2025

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Employee Rating

Edward took great care of me & handled a situation with Honda Corporate for me with an outcome that exceeded my expectations! It was his day off when I needs to have the work done & he made sure that I was More

by MAMANOWELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, John Le, Tony Lagos, Edward Obando

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Jul 07, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing! Edward and Kevin both love going the extra mile—day off or not. Pop in again soon and let us show you just how much effort we put into every guest.

June 28, 2025

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Professional and accommodating service. Pricing is fair. And their service and products and not oversold. More

by Jsberkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

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Jun 30, 2025

Norm Reeves Honda Superstore - Huntington responded

We love that you noticed our honest, no-pressure approach. Keeping prices fair and service professional is what we strive for every day. Thanks for the feedback—you’ll always find straightforward answers and value here!

June 03, 2025

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It’s great. I always am helped and will come back. Great place. Highly recommended More

by Vito.Rainieri1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos, Edward Obando, Nicholas Knight

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Jun 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Thanks a million, Vito! We’re honored to be the team you lean on for all your automotive needs. Rest assured, we’ll always have your back—just give us a call anytime.

June 02, 2025

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Employee Rating

Kevin worked diligently to get us the greatest value out of our warranty on the tires and body. More

by tmcampbell6910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Norm Reeves Honda Superstore - Huntington responded

Hey, we're happy to hear this about Kevin! He's an all-star, what can we say? We're thrilled you got the greatest value out of your warranty and are eager to welcome you back for another amazing, budget-friendly service. Thanks!

May 27, 2025

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Employee Rating

Awesome Great service. Representative Kevin Lam was professional and friendly. Complete by promised time Great service. Representative Kevin Lam was professional and friend More

by Ngocsondang
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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May 28, 2025

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear that Kevin delivered! Thank you for the 5 stars, and we look forward to assisting you again.

May 20, 2025

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Employee Rating

Kevin was very helpful. He kept me informed and the vehicle was repaired in short order. I always go to Norm Reeves HB because of the high quality service. More

by Dtraum1500
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lam

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May 21, 2025

Norm Reeves Honda Superstore - Huntington responded

'Helpful' should be Kevin's middle name! Thanks for recognizing him. We loved seeing you at Norm Reeves Huntington Beach and look forward to your next visit with us.

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