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Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos

Kevin Harris

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
3.9
245 Reviews

Dealership Experience

16 yrs, 6 mos

Industry Experience

22 yrs, 1 mo

Specialties & Trainings

Customer Relations Manager

3.9

245 Reviews

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245 Reviews of Kevin Harris

September 12, 2025

Dealership Rating
Employee Rating

Service took to long waiting area very uncomfortable and I was waiting over five hours More

by aracelizqer1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramin rad mike monell

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Sep 15, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for letting us know about your recent visit. We understand how important both comfort and efficiency are, and we’re sorry that your time with us left you feeling dissatisfied. If there's anything we can do to make this better for you or you'd like to discuss your feedback further, please feel welcome to contact me. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

September 11, 2025

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Employee Rating

Las personas mas amables que me han atendido y moatrandome con pasiencia las options que tenia More

by patyreyespaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Mazen Abdeh, Samantha Alejo , Lili la persona que me attending primero muy amable muy servicial y el gerente de ventas tambien muy serviciales

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Sep 12, 2025

Norm Reeves Honda Superstore Cerritos responded

¡Qué gusto leer esto! Nos encanta mostrar opciones con calma y cuidado. Pasaremos tus gracias a Kevin, Jose y al equipo.

August 26, 2025

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Employee Rating

I bought my 2014 Honda Pilot brand new and have token to Norm Reeves Honda Superstore Cerritos at 150,000 miles and still going strong thanks to all service & mechanics there all top notch. Fred Lozano More

by flozanoos75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Jose Sanchez, Adam Pacheco , Ashley Gaines

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Aug 27, 2025

Norm Reeves Honda Superstore Cerritos responded

150,000 miles in a Pilot and still going strong? That’s amazing! Thank you for sticking with us all these years. Our mechanics, Kevin, both Joses, Adam, and Ashley, will be proud to hear their work keeps your car running. We’re honored to be part of your car’s story and can’t wait to keep it rolling.

August 19, 2025

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Employee Rating

Experience was great the vehicle I wanted was in stock, sales representative was knowledgeable explained vehicle features, as well as available rebates overall a great experience. More

by john.warren1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana , Kim kelly

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Aug 20, 2025

Norm Reeves Honda Superstore Cerritos responded

Appreciate the review, John. Having the right car in stock and a knowledgeable rep makes all the difference. Glad it came together for you. Thanks for recommending us, and we'd love to welcome you back.

August 16, 2025

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Employee Rating

My recent maintenance service was excellent. Si fast with Manny . That’s my first time to have 45 mins service with oil and brake fluid change. Thank you to Manny !!! More

by imeldaslucaass7445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly, Jose Magana

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Aug 18, 2025

Norm Reeves Honda Superstore Cerritos responded

Fast-paced and precise are what describe our service experts best! Manny is proud to have earned a shoutout and 5-star rating from you. Whenever your car needs expert TLC, we're ready for you.

August 08, 2025

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Employee Rating

Christina is very helpful, polite and professional. She helped us with smile and treated us as her friends. More

by Bikash
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Jojo Bayas, Christina Nuval, Mike Porter

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Aug 11, 2025

Norm Reeves Honda Superstore Cerritos responded

What a lovely note, thank you. Christina prides herself on friendly, professional care, and we’re glad it came through. We look forward to your next visit and another warm welcome.

August 07, 2025

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Took weeks to get someone to order a part. Also, a loaner car which was promised was unavailable for over an hour and only then after speaking to a general manager and filling out a survey. More

by ozsome3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Kash Varzandeh

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Aug 08, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi there, thank you for taking the time to share your feedback. We're happy to hear that your experience with us was mostly positive, but we apologize for the part delay you encountered. We value the opportunity to improve and hope to earn that fifth star during your next visit. If you need anything else, just let us know.

June 18, 2025

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Im costumer since 2016 ,all the time they are so nice and fri3ndly with me and my husband, Just is the Best dealer in the city.thank you Honda cerritos More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Jojo Bayas, Francisco Garduno , Diego Cruz

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Jun 20, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5 stars! We’re glad our service team could take great care of you. Stop by anytime—we’ll be ready with a smile and more of that same quality service,

June 08, 2025

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Employee Rating

They were really nice and excels at their job treated me well and made me feel comfortable and service was really good 5 stars More

by mariavaliente73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Hossain Ahmed, Neal Abolssedgh

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Jun 09, 2025

Norm Reeves Honda Superstore Cerritos responded

Maria, your five-star review has us doing a happy dance over here! 🌟 We’re thrilled you felt right at home and comfy during your visit. Can’t wait to welcome you back for round two of excellent service!

May 30, 2025

Dealership Rating
Employee Rating

We have bought 4 cars at Norm Reeves Honda and we come back because we appreciate the customer service from Chandika and his humble approachable personality. More

by marlineeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandika De Silva

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Jun 02, 2025

Norm Reeves Honda Superstore Cerritos responded

Wow—four cars with us and counting! We’re really grateful for your continued trust, and Chandika is thrilled to know his honest, approachable style makes all the difference. Thanks for being part of the Norm Reeves Honda family.

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