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Kevin Harris
Kevin Harris at Norm Reeves Honda Superstore Cerritos

Kevin Harris

Customer Relation Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

Contact Me
3.8
237 Reviews

Dealership Experience

16 yrs, 3 mos

Industry Experience

21 yrs, 10 mos

Specialties & Trainings

Customer Relations Manager

3.8

237 Reviews

Write a Review

237 Reviews of Kevin Harris

June 08, 2025

Dealership Rating
Employee Rating

They were really nice and excels at their job treated me well and made me feel comfortable and service was really good 5 stars More

by mariavaliente73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Hossain Ahmed, Neal Abolssedgh

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Jun 09, 2025

Norm Reeves Honda Superstore Cerritos responded

Maria, your five-star review has us doing a happy dance over here! 🌟 We’re thrilled you felt right at home and comfy during your visit. Can’t wait to welcome you back for round two of excellent service!

May 30, 2025

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Employee Rating

We have bought 4 cars at Norm Reeves Honda and we come back because we appreciate the customer service from Chandika and his humble approachable personality. More

by marlineeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chandika De Silva

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Jun 02, 2025

Norm Reeves Honda Superstore Cerritos responded

Wow—four cars with us and counting! We’re really grateful for your continued trust, and Chandika is thrilled to know his honest, approachable style makes all the difference. Thanks for being part of the Norm Reeves Honda family.

May 23, 2025

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Employee Rating

Julie promise me car will be ready @ 1:30 but I called three times, I received my car around 3:15pm More

by chuckmody20021
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
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May 23, 2025

Norm Reeves Honda Superstore Cerritos responded

Hi, Chuck. We're really sorry to hear about the wait. It's always our goal to deliver your vehicle back to you promptly, and we apologize that we missed the mark this time. If you need anything else or want to discuss this issue further, please don't hesitate to reach out. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

May 19, 2025

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Fantastic customer service , don’t know what else to write. Everything clean & nice. Will be back to buy my next car from this dealer ship More

by pishutwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2025

Norm Reeves Honda Superstore Cerritos responded

‘Fantastic customer service’ is music to our ears! We love keeping things sparkling clean and welcoming for your next pick‑up. Can’t wait to help you find your dream ride—see you back here soon!

May 17, 2025

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Employee Rating

This dealership helps you really nice people there it makes wanna purchase another Honda accord More

by wallker.ron1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Darrell Pork, Samantha Alejo

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May 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Hello, Ron. We're so glad that we could help you find the perfect Honda Accord and deliver service with a smile while doing it. It's amazing that our team has earned your loyalty through friendly service, and when you're ready for your next upgrade, come see us again!

May 16, 2025

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Employee Rating

Do not believe a word from this dealer! He will lie to you! This dealership is hungry to screw over hardworking people. I had a manager laugh over the phone when I express concern over a hi More

by jonathan_ordorica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Neal Abolssedgh

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May 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Jonathan, this doesn't sound like the type of experience we strive for. We take customer satisfaction very seriously and want to ensure our customers are supported throughout every step. If you'd like to discuss this further, please reach out to me. We'd welcome the chance to make things right for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

April 10, 2025

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Employee Rating

The representatives are great and the mechanics do an assome job on the automobiles you gots to be pleased More

by Sandra hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roberto Arteaga, Jose Magana, Neal Abolssedgh

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Apr 11, 2025

Norm Reeves Honda Superstore Cerritos responded

Wonderful, Sandra! We’re delighted to hear you’re pleased with our representatives and the work of our mechanics. Our Maintenance Minder program is just one of the ways we help our customers keep their vehicles in top shape by reminding them when it’s time for their next service. We appreciate your feedback and are here for you whenever you need us!

March 15, 2025

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Employee Rating

Always attentive, even when we had to keep coming back several times because of tire pressure issues. Finally the issue was resolved. Thank you! More

by oceanmoment
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Report | Print
Mar 17, 2025

Norm Reeves Honda Superstore Cerritos responded

We appreciate your persistence and are glad that our team remained attentive, even with multiple visits regarding the tire pressure issue. It’s our goal to resolve concerns promptly, and we’re happy the problem was eventually sorted out. Thank you for your patience and for choosing us for your service needs.

February 13, 2025

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Employee Rating

Had my car serviced on a Thursday. 4 days later I had a dead battery and was stranded. Called dealer. Told me my battery was fine. AAA said it was at 9% and I bought a new battery More

by blondediana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

Norm Reeves Honda Superstore Cerritos responded

We understand your frustration regarding your battery issues, Diana. We will use your feedback to address issues like these with our service team. Then, you can enjoy a five-star experience if you choose to return. If you'd like to discuss this in further detail, we welcome your feedback. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

January 26, 2025

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Employee Rating

Very good customer service, friendly atmosphere quick and reliable , will recommend to anyone who needs service More

by deepspinloft@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork

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Jan 27, 2025

Norm Reeves Honda Superstore Cerritos responded

Such a nice review to read! We're delighted that you were satisfied with all the elements that make for a great Honda service visit. Thanks so much, and please let us know when you need another appointment!

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