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Kevin Burns

Overview Reviews (250)

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Kevin Burns

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Kevin Burns

Finance Director

Palm Coast Ford

1150 Palm Coast Pkwy SW
Palm Coast, FL 32137

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4.9

250 Reviews

Overview Reviews (250)

4.9

250 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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250 Reviews of Kevin Burns

April 29, 2024

Dealership Rating

Employee Rating

Very good overall experience. The only miss was that I asked for full synthetic oil on my last oil change and received synthetic blend instead. The only miss was that I asked for full synthetic oil on my last oil change and received synthetic blend instead. More

by DGADDES1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shawn Jeffries

Helpful 0

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April 14, 2024

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Car had some issues bought it there twice and they fixed made sure the car was fixed kept an xtra day to make sure made sure the car was fixed kept an xtra day to make sure More

by mcnabb55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Larry Helsel, Melissa Cooper, Kyle Hash, Nick Moore, Brian Tuma Jr., Niko Chavez, Matt Loibl, Dave Leyva

Helpful 0

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Apr 16, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience! We're glad we could address the issues with your car and ensure it was fixed properly. Your satisfaction is our priority, and we appreciate your trust in us.

April 13, 2024

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Employee Rating

The staff in the front office are great and keeps you informed on where the Car is being serviced and when it will be ready David isgreat and Nico alsowould recommend them informed on where the Car is being serviced and when it will be ready David isgreat and Nico alsowould recommend them More

by mcnabb55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Dave Kollar, Larry Helsel, Melissa Cooper, Kyle Hash, Nick Moore, Brian Tuma Jr., Niko Chavez, Dave Leyva

Helpful 0

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Apr 16, 2024 -

Palm Coast Ford responded

Thank you for the kind words! We're thrilled to hear that David and Nico provided excellent service. We appreciate your recommendation and look forward to serving you again in the future.

April 03, 2024

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Employee Rating

David leyva is great to work with in the service dept he keeps you updated where the car is at being fixed I recommend ford service dept keeps you updated where the car is at being fixed I recommend ford service dept More

by mcnabb55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Don York, Larry Helsel, Melissa Cooper, Kyle Hash, Nick Moore, Dave Leyva

Helpful 0

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Apr 03, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that David provided you with excellent service in our Ford service department. We appreciate your recommendation and look forward to assisting you again in the future.

March 28, 2024

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Employee Rating

Service dept is great as well as the staff and David leywa I recommend them leywa I recommend them More

by mcnabb55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Charlie Altman, Larry Helsel, Melissa Cooper, Kyle Hash, Nick Moore, Brian Tuma Jr., Dave Leyva

Helpful 0

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Mar 28, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service department and our team, especially David Leywa. We appreciate your recommendation and look forward to serving you again in the future.

March 27, 2024

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Employee Rating

David the tech keeps you informed of the repair on the car and is very helpful in getting it fixed car and is very helpful in getting it fixed More

by mcnabb55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Larry Helsel, Melissa Cooper, Kyle Hash, Nick Moore, Dave Leyva

Helpful 0

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Mar 28, 2024 -

Palm Coast Ford responded

Thank you for sharing your experience with us! We're thrilled to hear that David provided excellent service and kept you informed throughout the repair process. We appreciate your trust in our dealership and look forward to serving you again in the future.

March 27, 2024

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Employee Rating

The dealership is great the service dept is awesome everyone is there to help you everyone is there to help you More

by mcnabb55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Chris Smith, Charlie Altman, Larry Helsel, Melissa Cooper, Kyle Hash, Nick Moore, Dave Leyva

Helpful 0

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Mar 28, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service department. If you ever need assistance in the future, don't hesitate to reach out.

March 12, 2024

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Employee Rating

This was actually fun. Believe it or not, everyone is super nice.. And down to earth..they were professional and congenial and honest...GREAT GROUP OF GUYS...also the truck Believe it or not, everyone is super nice.. And down to earth..they were professional and congenial and honest...GREAT GROUP OF GUYS...also the truck was great too..LOL More

by MARZUCCO1959

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Chris Smith, Kyle Hash, Shawn Jeffries

Helpful 0

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Mar 14, 2024 -

Palm Coast Ford responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. We strive to provide excellent service and honest dealings to all our customers. We appreciate your feedback and look forward to serving you again in the future!

March 04, 2024

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Employee Rating

I have purchased 3 vehicles directly, assisted with purchasing 1 other, and always receive stellar service at Palm Coast Ford. Words cannot express my appreciation for Sales - Larry Helsel, Alex Barksd purchasing 1 other, and always receive stellar service at Palm Coast Ford. Words cannot express my appreciation for Sales - Larry Helsel, Alex Barksdale, Chris Dunn, Service - Mike Mavar, Melissa Cooper, and Finance - Kevin Burns and Gage. My recent experience had me in the dealership around 2:15p and driving away in my new car at 4:30p. I did advance research on their website, I knew which vehicles I wanted to look at and was familiar with their prices. The dealer was extremely efficient and I got a more than acceptable price for my trade and purchase. Thank you to Palm Coast Ford! More

by billber

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Smith, Larry Helsel, Melissa Cooper, Mike Mavar, Alex Barksdale , Chris Dunn

Helpful 0

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Mar 04, 2024 -

Palm Coast Ford responded

It's truly wonderful to hear about your exceptional experiences at Palm Coast Ford! It sounds like your recent visit was smooth and efficient, from your advance research on the website to the seamless process at the dealership, resulting in a satisfactory trade-in and purchase. Thank you for taking the time to recognize the team's hard work and dedication. We truly appreciate your continued support and loyalty to Palm Coast Ford!

March 03, 2024

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Employee Rating

The sales people are great work with you to get you the best deal nick Moore Sean and Larry are awesome service dept is great my tech David leyva is awesome best deal nick Moore Sean and Larry are awesome service dept is great my tech David leyva is awesome More

by mcnabb55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Peveler, Don York, Larry Helsel, Kyle Hash, Nick Moore, Dave Leyva

Helpful 0

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Mar 04, 2024 -

Palm Coast Ford responded

Thank you for your positive feedback! We're thrilled to hear that our sales team, including Nick, Sean, and Larry, provided you with a great experience and worked to get you the best deal. We appreciate your kind words and your support.

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