Kenny Jensen
Kenny Jensen at INFINITI of San Antonio
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Kenny Jensen | Page 3

Sales Manager

INFINITI of San Antonio

12150 W Interstate 10
San Antonio, TX 78230

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4.6
68 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

23 yrs, 6 mos

4.6

68 Reviews

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68 Reviews of Kenny Jensen

October 04, 2023

Dealership Rating
Employee Rating

The showroom was clean. The staff acknowledged us with a friendly smile. Paul Avalos did a no-pressure sales tactic which I appreciated. More

by JMCR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Avalos and Gus

Oct 07, 2023

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 01, 2023

Dealership Rating
Employee Rating

We were just out 'browsing' for a new car when we decided to go to Grubbs; it was definitely a wise choice. From the time we arrived Alejandro was by our side showing us whichever car we needed to see and an More

by Klassic03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Guzman , Alejandro Carillo, Gus the Financial Guy(Next Top Chef)

Oct 03, 2023

INFINITI of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2023

Dealership Rating
Employee Rating

great service wonderful team had an amazing experience from start to finish from Eve there More

by Katherine Folmar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Carillo, Gus from finance

Sep 30, 2023

INFINITI of San Antonio responded

Hi Katherine, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2023

Dealership Rating
Employee Rating

The experience I had at this dealership was wonderful. The customer service was great. Would definitely recommend! More

by Erika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ghassan Abulehieh

Sep 06, 2023

INFINITI of San Antonio responded

Hi Erika, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 31, 2023

Dealership Rating
Employee Rating

Best car buying experience we have ever had. Sales finance and management were extremely professional and helpful throughout the process. More

by sbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Carillo

Sep 05, 2023

INFINITI of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2023

Dealership Rating
Employee Rating

The sale is not complete. I haven’t even driven the car I supposedly bought. I don’t even know if the car runs! The car xxxxx always push and push! I may not take it. More

by trb09500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 12, 2023

INFINITI of San Antonio responded

Hi, we regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 23, 2023

Dealership Rating
Employee Rating

What a can i say🤔🤔 lots of promises🤔🤔they got me approved one minute the next day not approved the following day i was approved 🤔🤔we did all the signing they took my down-payment and my trade in a More

by edwardpineda14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 29, 2023

INFINITI of San Antonio responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti Of San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 31, 2023

edwardpineda14 responded

Bad bad experience!

August 04, 2023

Dealership Rating
Employee Rating

We had a great experience here leasing our 2023 Corvette sting ray, thanks to Ruben and the Team at Grubbs Infiniti for helping me get into the car of my dreams! More

by AlexandraO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Guzman , Ruben Calderon

Aug 09, 2023

INFINITI of San Antonio responded

Hi Alexandrao, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti Of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2023

Dealership Rating
Employee Rating

BEWARE OF SNEAKY CHARGES THAT THEY WILL ADD TO YOUR PRICE! I came to look for a used vehicle at a price that would fit my budget while also trading in my current car. Paul came out and greeted us and More

by Cris1133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Paul

Dec 12, 2023

INFINITI of San Antonio responded

Hi Cris1133, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 31, 2023

Dealership Rating
Employee Rating

Anthony Cooper lets start with him ,BIg time scammer stay away as long as he is incharge. He simply does not care about customers or satisfaction ,worst car buying experience i have had in 15 years .Should h More

by Jose.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Anthony Cooper

Aug 08, 2023

INFINITI of San Antonio responded

Hi Jose, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (210) 824-1272 at your earliest convenience to discuss how we can turn this experience into a positive one.

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